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Written on: 03/06/2013
Product is great but I requested two separate orders to be despatched together to avoid a surcharge in delivery costs. Both orders arrived packaged together yet I was still charged the delivery surcharge for two separate courier despatches and packaging. So company doubled their money on delivery charges :-( No response from a personal email sent to a member of the sales team requesting them to remove the delivery surcharge. (read more)
Written on: 05/06/2013 by canadacrew (1 review written)
We have an absolutely beautiful kitchen the only thing wrong was a totally wrecked sink unit probably damaged in delivery. As we needed it changed asap for fitting the next day, WREN were unable to replace it for 7 days! So it was arranged that we purchase a similar unit from a local supplier then change the door when it came in a week. All went well WREN agreed to reimburse us for the new cupboard and the hassle...numerous phone calls months later and we are still waiting. We felt they were... (read more)
Written on: 23/06/2013
We had hoped that the Tesco name would ensure that we received a quality service. What we received was far from acceptable as we are still having problems 6 months after the work was completed. The bath panel did not fit correctly, the basin leaked, the bath was scratched, the toilet seat was scratched, and the mastic joint around the bath was faulty. All we wanted was a good quality service from a good quality name. I am not sure what checks Tesco do prior to appointing their... (read more)
Written on: 09/07/2013 by byxelkrok
Advertises "no call-out fee" as well as half-hourly charge, but actually have a minimum one hour charge. This works out about the same as firms which charge call-out fees but only charges a minimum of half an hours work. Ended up paying £102 for ten minutes work. Also found that door-bell wasn't working after the job was done and had to phone up. Turned out the electrician had left two fuse switches in the off position. (read more)
As rated by real users
" What A Farce " Read More
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