Poor Customer Service & Security

Many members have tried to contact their customer support and receive form letters that often do not answer the problem. When they do reply to a specific inquiry they often give out false information either on purpose or due to their apparently lack of awareness. They seem to only care about making money and not the safety of the younger people using the site.

They don't permanently block people from the site. They allow them to return with new identities to do the same thing over and over again. Stardoll is an awful place for young people where they can bully in clubs, they can steal and Stardoll doesn't do anything. They claim to be safety first but they aren't. They treat their adult customers as if they are children and they have no respect for the children on their site either.

The site is too interested in raising their prices and selling things to their customers to care about anything else. Don't let your children play here. Adults can barely stay safe. Children are open to being preyed upon.