12 MONTH SUBSCRIPTION - NOT!!!

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jgls2002's review of Imagine Publishing Pocket World - www.imagine-publishing.co.uk

★☆☆☆☆

“12 MONTH SUBSCRIPTION - NOT!!!”

Written on: 15/05/2012 by jgls2002 (0 reviews written)

I was so rapt to give my daughter a 12 month birthday subscription gift to Pokemon Magazine (now Pocket World) only to find that months would come and go and we eventually, out of all that time, received only 3 magazines. We tried for mths and mths to get our money back or more issues, nothing ever happened, exactly the same email day in day out.
They finally sent us a cheque - to Austral8ia - rather than recredit us our credit card - and the cheque bounced.
How can they do this to a little girl?
How can they do it to a pensioner?
We are currently undertaking legal proceedings for our moneys - also the cost of a cheque that has been returned.
They are a disgrace, i wouldn't recommend them to anyone, and i am so disgusted in how they hurt myself and my little girl.

Jgls2002's Response to jgls2002's Review

Written on: 11/07/2012

I finally got a refund but had to go to the actual head of the accounts dept of the entire company - she was wonderful.

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