Written on: 25/03/2013 by Suyamartins (2 reviews written)
I ordered wine to virgin wines for Christmas 2012. It was an one off payment online. They then set me up automatically on their membership club. Three months they sent me another box of wines and debited my account for £97.98. They even didn't bother to collect my signature or ask for me so a box of wine bottles was left at my house while i was traveling for work and out of the country for 20 days.
The result is that they managed to debit my account easily without me given them any consent / signature or authorization. I am totally puzzled by such dishonest practices. I can't believe that such practices go unpunished in the UK. It is the most DISHONEST company I have ever dealt with!
As rated by our community of reviewers
" Poor customer service at Laithwaites. " Read More
" Wine's ok but impossible to cancel " Read More
Written by ma01msb
" Changed the deal without notice " Read More
" For a bespoke selection of rare and exclsuive wines, Earle Wines of... " Read More
" What customer service? " Read More