Written on: 30/06/2012
Shame on Virgin Wines using the old scam of when you buy some wine sending more in a months time and re-charging your card!
Then when you go online to cancel, surprise, surprise, you can't cancel online. Oh, they make it easy to take your money online, but oh no, you have to call during their business hours.
And when you do cancel they still keep your account open.
You go online to cancel your account, and again, you can't, you have to call and then they tell you they can't remove your account. Why do you want it removed???
So they get to charge you for a case of wine they tricked you into getting, but why do that? Unhappy customers don't come back and worse still they ensure others know about the scam.
Virgin = SCAM !
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