didn't know I joined a membership

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Guest's review of Virgin Wines - www.virginwines.co.uk

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Virgin Wines - www.virginwines.co.uk

“didn't know I joined a membership”

Written on: 06/04/2012

I signed up to get a box of wine via american express. I didn't realize I automatically get signed up with a membership and they sent me another box without asking me. Now I have to go thru the hassle of decling it and figuring out a way of sending it back.

Virginwines's Comment

Written on: 08/06/2012

I am saddened to hear that you hadn't realised you were a member of our club.

We’d love a chance to go over the sign up process that you followed with you, if you are a US customer please contact service@virginwines.com and if you are a UK customer contact reviews@virginwines.co.uk.

Regards,

Virgin Wines UK

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Emmabell1981's Comment

Written on: 11/06/2012

yes- you need to watch that part of it. Its not made clear its a monthly wine plan.

They took £50 from me before I noticed. To be fair they refunded it without any problem but its still a con!

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