badly let down

Laithwaites Wines www.Laithwaites.co.uk
★★☆☆☆
2.2
29.0% of users recommend this
  • Quality of Selection

  • Value For Money

danieldunne's review of Laithwaites Wines www.Laithwaites.co.uk

“badly let down”

★☆☆☆☆

written by danieldunne on 23/12/2013

I ordered wine in plenty of time for christmas, or so i thought,icalled twice last week to check that all is good,iwas told yes. My wine will be here on time,ihave twelve for dinner ,i was worried so i called again this morning,it seems all the reds are missing and ido not expect the bubbley to arrive on time. Is it because i live in ireland that i do not deserve the same treatment as our dear neighbours. you took my money quick enough.igot electronics from aus tralia in 4 days, whiskey from malt masters in 2. imay not be youre biggest or best customer, but iam a customer none the less and deserve and expect better from the sunday times wine club. 

  • Poor

    Delivery Time

Laithwaiteswine's Response to danieldunne's Review

Written on: 08/01/2014

We're sorry to hear of your disappointing experience, and we certainly appreciate your feedback.

We’d very much like to look into why things went wrong with your delivery, and would be grateful if you could e-mail us with the details of your order so we can resolve this for you.

Kind regards,

Matthew Young
Laithwaites Wine

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