Written on: 19/08/2012
I ordered from ukweddingshop.co.uk on 30th july 2012, On 2nd Aug 2012 i had an email from them saying awaiting shipment. I emailed them on 9th Aug 2012 and asked where is was due to it "awaiting shipment" i didnt think it would take so long to just stick it in the post! i had a reply saying expect delivery by the saturday, Saturday came... No parcel so i gave them a ring on the monday 13th, i started at 4pm as they shut a 5pm, it was busy so i tried again at 4.30pm and it rang for about 10min before it cut me off so again i redialed, it rang before i got cut off. At this point i was very mad as the money of £33 had been taken out of my account! it was not 4.40pm and rang straight back after getting cut off for the second time, this time it was busy and stayed busy till at least 5.05pm i stopped trying after that as to me it seemed like they got fed up of the constant ringing and left the phone off the hook!. My boyfriend tried the next day and managed to get through, they said the product had only came out of the oven yesterday and was being shipped today (14th Aug 2012)even though they said it was ment to be with me last saturday??? and the email i got on the 2nd saying it was awaiting shipment??? SO as it says on there website once you have the email of it being shipped it will take 1-3 working days, they sent it tuesday so friday was the 3rd day. Guess what?? nothing so i did the online chat on 17th aug 2012 and asked where it was and for my tracking number they said its with royal mail and should be there saturday i asked what if it wasnt? she said i will ring you monday at 4.30pm to see if you have recieved them. again saturday came and went still nothing!!! So if they do not arrive tommorrow i shall cancel the order and go somewhere else. and after reading what they are like whats the chance of them phoneing me tomorrow?as if they will... If only i had read the reviews before buying. by the sounds of it they only good they do is spoil weddings Please do not buy anything from these people you will only regret it!
As rated by real users
"The Best Website We Have Ever ..." Read More
"NO rating - the site no longer..." Read More
"Do not use" Read More
"The Wedding Travel Company - H..." Read More
"Amazing Service, Efficient, Pr..." Read More