Paper Themes Bespoke Stationery Reviews - www.paperthemes.co.uk

★★★★☆
4.4 / 5
86% of users recommend this
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Paper Themes Bespoke Stationery - www.paperthemes.co.uk

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Latest Reviews

★★★★★

“Great stationary. Great on line chat service. ”

Written on: 09/09/2014 by Wells444 (1 review written)

Paperthemes is a wedding stationary website. I think they are based up north somewhere. I had already ordered some wedding day stationary from them. The quality is exceptional. I attempted to order evening invites with them on line as I wanted quite a lot of alterations from their standard layout. They were amazing. I have just talked through the whole procedure with them via on line chat. They have emailed me through two proofs with my amends. Super, polite and informative… Read Full Review

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★☆☆☆☆

“Poor poor invites! Spelt marriage as mariage on invites! ”

Written on: 06/09/2014 by Watsonlh409 (1 review written)

Really not happy with this company. Ordered invites in august and paid extra to have them assembled. The said invites came in sept unassembled! although they had taken the money. In addition to this the word marriage was spelt wrong on the front of each invite (mariage!) Even the text was printed the wrong way round (landscape instead of portrait). I am hoping to get a refund and go elsewhere. I have waited over 4 weeks for dodgy invites. So to say I'm unimpressed is an understatement!… Read Full Review

Paperthemes's Comment

Written on: 09/09/2014

I am so sorry you had this service from us. Certains designs and supplied and printed from an overseas supplier - who have supplied us with blank stock on the front of the wallet which had "marriage" omitted and the sample card you received with the wrong spelling "mariage" was a sample that they would have used from their country - we are taking this up with the supplier and they are going to look into this matter.

The text on the inside I am afraid has to be printed like this or the string would appear over the top of the writing - we do supply free samples of all our designs so that customers can see exactly how the product would be typeset prior to ordering.

As for the assmbly I can only apologise and say that this was a human error missed by the input department and had the product have been satisfactory we would have collected and assembled in full.

We have processed a full refund on this order now and we did offer to reprint any invitation that is available on our site - I am very sorry that you were not impressed with us as we do endeavour to give our customers a good experience however sometimes things do go wrong - but we do try and offer what we can to compensate for any problems - I am sorry you did not feel that you could trust us to put this right for you.

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★★★★★

“Excellent Quality”

Written on: 28/05/2014 by J_Harrison (1 review written)

Excellent quality, exactly as per the picture on the website, customer service exceptional with speedy responses, even the person I spoke with over the phone was pleasant and polite. Great value, great quality and I would thoroughly recommend… Read Full Review

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★★★★★

“Amazing Service”

Written on: 20/05/2014

Amazing Service, incredible and beautiful product. Recommeneded it to a family friend already. Great value for money and not a chance of a dissapointment. Thank you for all your help paper themes :)… Read Full Review

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★★★★★

“Best wedding invitations our guests had ever seen”

Written on: 02/05/2014 by calbones (1 review written)

We chose the vinyl design cards as we had a music theme and they totally blew our guests away - we were overwhlemed with praise for them. I particularly want to commend Paper Themes for letting us inject our own personality into them as we modified the wording significantly to make the RSVP in particular more fun. Paper Themes showed a lot of patience as we went through a number of edits and did exactly as we asked. We were very happy with the end result - the invitations looked professional… Read Full Review

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★★★★★

“Wedding Invitations”

Written on: 09/04/2014 by Holly1878 (1 review written)

We received are invites today we are absolutely THRILLED with them, thank you. I don't think we could love them anymore they are more perfect than we imagined them to be!!!! We chose the wedding lace invitations and asked if they could do the same design in a vintage pink to match our wedding theme and they were only too happy to oblige! Nothing seemed to be too much trouble for them, they were very prompt in replying to my emails and phone calls and a pleasure to deal with. I have a few… Read Full Review

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★★★☆☆

“Beuatiful invitations poor service”

Written on: 27/03/2014 by Brooksnh431 (1 review written)

I thought the invitations when we received them were lovely. However it took a while to get them and they never updated me on what the progress of them were. I had to phone them to ask and even then they were not that friendly or helpful. They said their were issues with the printing service that week but they had our request for three weeks previous and hadn''t even started! No apology was given. No invoice was received at the time of paying either!! So yeah customer service definitely needs… Read Full Review

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★★★★★

“Fantastic invites and service”

Written on: 26/03/2014

Just received my invites and wedding favour and they are beautiful. Delivery was fast and my order was packaged in a lovely box, very special. Cannot fault this company in any way… Read Full Review

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★☆☆☆☆

“DO NOT ORDER!!!!!!!”

Written on: 19/02/2014 by Unhappyandangry (1 review written)

I ordered my wedding invites in November....it's almost match and I don't have them yet-need I say more?! Every 2 weeks I've called up and am clearly bring lied to each time (that's when I actually get through)! I've been told stock issues, printing errors, ribbon mistakes? (I don't have ribbons), and every 2 weeks am told they will guaranteed to be delivered the next week....I wait patiently...no deliver, no call, no email simply nothing! DO NOT ORDER ANYTHING FROM THEM! It is the most… Read Full Review

Paperthemes's Response to Unhappyandangry's Review

Written on: 25/02/2014

Good Afternoon,
Good Afternoon - I am very sorry to hear that ou have had such a bad experience with our company - I can assure you this is not our normal manner of practice - to enable me to be able to look into your order and try and make amends could you provide me with some details and I will investigate this matter and come back to you ASAP - Office Manager - Paperthemes Limited

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★★★★★

“WE ABSOLUTELY LOVE OUR WEDDING INVITES”

Written on: 15/01/2014 by Brewsterrrrr (1 review written)

When myself and my fiancé were looking for our wedding invites we came across this site and liked a lot of the invites very unusual and completely different to what we have had in the past from friends getting married. When I saw the invite we decided on I loved it as soon as I seen it and now they have been delivered they are so much better than expected. I had sent out a few already and had great reviews from my family saying they LOVE them. Can't wait to get the rest sent out. The staff… Read Full Review

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★★★★★

“Quality, style and luxurious!”

Written on: 17/12/2013 by erinxxxx (1 review written)

I could not be happier with the outcome of the invitations. The quality and style of the print on the invitation cannot be found just anywhere. Lot's of my friends are getting married soon and I will recommend you highly for the service you have provided. One more thing done!… Read Full Review

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★★★★★

“Really pleased ”

Written on: 21/10/2013

I wanted to re-design an invitation they already had online, I sent them a rough design of what I wanted and they got it bang on, because I wanted to change all the text, and layout, I was surprised when I was still charged the website price. Brilliant! The times I was quoted for my proof and delivery were bang on time, and when I wanted some small details changing on the proof it was in my inbox by 7 the next morning. I received my invites today and they came in beautiful boxes, and as far… Read Full Review

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★★★★★

“Stylish, Helpful, Quality couldn't ask for more ”

Written on: 17/10/2013 by Dawniepants (1 review written)

The guys at Paper Themes made my Save the date cards, I'd looked for ages to find save the dates that were cool and unusual and eventually found them at Paper Themes. Not only were they so helpful but they also were able to accommodate my two dates into the design which meant changing layouts slightly. This wasn't any trouble to them and they were always so friendly and helpful in their suggestions when I got in touch with them. When my save the dates arrived they were beautifully presented in… Read Full Review

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★★★★★

“Fantastic, quality service!”

Written on: 17/10/2013 by sarahbelvoir (1 review written)

I absolutely loved my wedding stationery, the design was slightly quirky and said everything that we wanted about our wedding! We had so many brilliant comments about the invitations, everyone genuinely loved them and thought they summed us up as a couple...Eat, Drink and Be Married! The quality of the products and value for money was excellent. The service we received was fantastic, the lady I dealt with always went out of her way to help and make things as bespoke and special as… Read Full Review

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★★★★★

“Paper Themes Bespoke Stationary - The best!”

Written on: 25/09/2013 by MariaHickey (1 review written)

Paper Themes are absolutely Fantastic! They have helped make my big day beautiful, everything I have ordered from them has been of the highest standard & gorgeous. Everyone I have shown the products to are amazed at the good quality for very reasonable prices. Not only that the staff are the most helpful people I have worked with since planning my wedding. Not only that when I left it a little late to order my table plan they actually rushed it through as urgent for me & I had it within a… Read Full Review

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★★★★★

“Classy and quality ”

Written on: 20/09/2013

Amazing service from Paper Themes Bespoke Stationery and her team, quality of invites is stunning and feedback from my guests has been nothing but amazing about them. The box down to the envelopes was all high quality. They always have different offers on eg 20% off or £10 off etc so keep an eye out on their website. Thank you!! X… Read Full Review

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★★★★★

“Beautiful wedding invitations and fantastic service! ”

Written on: 29/08/2013 by LHusain (1 review written)

I left my wedding invitations very late and was in an absolute panic! Paper Themes to the rescue! They were brilliant. Kept me informed via phone calls and emails. Made sure the wedding invitations were sent to me in time for the big event! And they were beautiful! Everyone has been commenting on the quality. What is also impressive is the value for money. The service you receive is of a high standard. Phones answered very quickly and they are eager to help you. I gave my work address for… Read Full Review

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★★★★★

“Outstanding service!”

Written on: 29/08/2013 by Elisek (1 review written)

I have just received the order I placed with Paper Themes and I am so chuffed. The wedding invitations are exactly what we ordered, and actually so much better. The quality of the invitations, envelopes as well as the quick delivery was all perfect. The customer service was also beyond expectations - they had to redraft the invitations several times but the staff were ever so patience. I would highly recommend Paper Themes to all my friends & family!… Read Full Review

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★★★★★

“Great quality and so helpul!”

Written on: 08/07/2013 by cfposi (1 review written)

Paperthemes had some amazing designs and helped us tailor our Save the Dates and Invites perfectly. Everything was dispatched on time and we never had to send anything back (perfect the first time!). The most impressive thing was when we got close to the wedding, they worked with us to help us create our own bespoke menus and table plan (A1) and turned everything around incredibly quickly. When we needed a couple of menus changed (because of our own error) they did this same day and free of… Read Full Review

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★★★★★

“Beautiful Final Product and Excellent Customer Service”

Written on: 03/07/2013 by LindaJaneB (1 review written)

We ordered the Almond 'Eat, Drink and Be Married' Wedding invitations from Paperthemes for our upcoming wedding and were very impressed by how quickly the order was processed according to our personalised specifications. We were first sent the proof to review and could make any small changes we needed before they started with the printing. This process was very simple to do. The items arrived quite quickly, neatly packaged and well presented, and I liked having the option to assemble them… Read Full Review

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