Paper Themes Bespoke Stationery Reviews - www.paperthemes.co.uk

★★★★☆
3.7 / 5
88
68% of users recommend this
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Paper Themes Bespoke Stationery - www.paperthemes.co.uk

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Latest Reviews

★★★★★

“Best Invitations Ever!!”

Written on: 02/06/2017 by Jana19 (1 review written)

I ordered the Gold Essence invitations and when I received them they were amazing. The staff were extremely accommodating throughout the ordering process and tried their very best to find the right coloured gold ribbon. The invitations were of a high standard with thick card and beautifully refined details on the invitation and delivered in a lovely black cardboard box all in one piece. Many of the guests who received the invitation said how posh they looked. A few of my guests actually wrote… Read Full Review

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★★★★★

“Save the date cards ”

Written on: 24/04/2017 by Cristoferv222 (1 review written)

Just wanted to say many thanks for the lovely purple floral save the date cards we ordered from yourselves. Excellent, quick and friendly at responding back to any queries I had. Item arrived very quickly after that bank holiday. Would highly recommend to use this company. … Read Full Review

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★★★★★

“Absolutely brilliant ”

Written on: 10/03/2017 by Nessk (1 review written)

I found these guys online by chance and so glad I did. I have used them for save the dates and invites. Great communication and generally very helpful. Also have had lots of compliments about invites. Very reasonable rates especially when all weddings costs seem to spiral out of control. Def recommend and will use agin in the future!… Read Full Review

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★★★★★

“Beautifully presented invitations”

Written on: 08/03/2017 by 47Cassidy (1 review written)

We ordered our wedding invitations from Paper Themes and were really pleased with the result. Their customer service team were great at letting us know when they would be delivered and when they arrived, they were very carefully wrapped, beautifully presented and looked exactly as we had hoped. We were very happy with the service we received and would happily recommend Paper Themes to others… Read Full Review

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★★★★★

“Excellent service - beautiful invitations”

Written on: 23/02/2017

We took some time selecting the perfect invitation for us. WOW we are delighted with them. The whole process took 9 days from ordering to receiving them and we can't thank the team enough. we are a same sex couple and wondered if there would be any issues. the customer care has been superb nothing but friendly helpful assistance and advice. We will definately be recommending this Company to all our friends and family who loved our invites too. We also ordered a large wedding sign ... its… Read Full Review

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★★★★★

“ABSOLUTELY STUNNING”

Written on: 23/02/2017 by sxWallace49 (1 review written)

Ordered my invites, had a few issues with the website but the customer service lady was extremely helpful. I got my proof the next day, had a few amendments as I'd changed my mind on some of the wording, nothing was too much trouble, they sent me another proof which I was happy with. I received my invites within 5 days of agreeing the proof and am absolutely over the moon .... they are beautiful. I would definately recommend Paperthemes… Read Full Review

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★★★★★

“Wedding Stationery”

Written on: 22/02/2017 by 370Heath (1 review written)

We ordered day and evening invitations and are delighted with them. Spoke to a lady twice at paper themes and was extremely helpful. Many thanks to all concerned. I would 100% recommend paper themes to anyone… Read Full Review

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★★★★★

“Highly Recommend Paper Themes for Wedding Invitations”

Written on: 07/02/2017 by Braelyna419 (1 review written)

We are so happy with how our invitations turned out! The designing process was really easy as the customer service team were responsive to emails etc and able to talk through any questions we had. The quality of the invitations is really superior and so far lots of our guests have contacted us to comment that they were the loveliest Wedding invitation they had every received (polka dot hearts wedding invitation in silver). Thank you!! … Read Full Review

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★★★★★

“Fantastic product and professional helpful friendly...”

Written on: 27/01/2017

I have just received my wedding invitations (Purple Romance) and I am absolutely thrilled. Lots of help and advice whilst ordering, good price and a perfect balance of friendliness yet professionalism from all staff concerned. Product delivered earlier than expected and beautifully presented. I am looking forward to receiving my order of service leaflets soon. Thank you again for your kindness… Read Full Review

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★★★★★

“Excellent Service & Beautiful Wedding Invitations”

Written on: 02/08/2016 by sdfseg (1 review written)

Like most soon to be brides. I ordered a few wedding samples from different companies. Paper Themes were by far the best quality invites & I chose a beautiful design that i loved. I received many compliments on my invites. The customer service was excellent from start to finish. Pricing worked out good value for money. The turn-around for my invites was very prompt and as a result I'm a very happy customer! Totally recommend!… Read Full Review

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★★★★★

“Love my invitations!”

Written on: 28/07/2016 by AlannaJane (1 review written)

Very positive experience of Paper Themes. I ordered my wedding invitations online and they were v quick to respond when designing the proofs. Customer service was exceptional. Really happy with how our wedding invitations look and looking forward to ordering the matching wedding stationary! … Read Full Review

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★★★★★

“Exactly what I was expecting”

Written on: 04/07/2016 by amyb85 (1 review written)

We are really pleased with our invites & the service we have received. They were really easy to personalise, the proof was prompt to be sent to us & We received them in 10 days. The only thing is we have been able to invite a few more people which we weren't expecting to be able to do & we can't get the few extra invites as we need to order 20. I understand why but just means we will have to get an alternative. Thank you for the excellent service from receiving the sample to receiving our… Read Full Review

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★★★★★

“Thank you ”

Written on: 24/05/2016 by Millerxk351 (1 review written)

Thank you for helping me with my wedding invitations, they arrived this morning and are just what we hoped, we can't wait to send them to all our friends and family. Thanks again… Read Full Review

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★★★★☆

“A good experience!”

Written on: 09/05/2016 by Dalton1983 (1 review written)

Products supplied, quickly, in perfect condition. We place our order in the middle of April and the whole process moved on very smoothly. We needed to make a couple of changes to our invitations and the team at Paper Themes dealt with this with no complaints. Products are not the cheapest out there but we have had lots of positive comments since sending them out!! … Read Full Review

Paper_Themes_Team's Comment

Written on: 09/05/2016

Hi Dalton, Thank you for your very positive review. It is always nice to read positive things about our business and I am delighted that you were happy with your paper themes products. Please let us know if you need anything else from us.
Paper Themes Team

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★★★★★

“Obviously sorted out their act”

Written on: 09/05/2016 by Jamarion500 (1 review written)

Myself and my fiancé experienced great customer service from paper themes, we received samples in a couple of days, our proof took just under the 5 working days they promised and when the final product arrived, 3 weeks after we ordered we were delighted with it. We had to speak to their customer service team on a couple of occasions who were very helpful. Would definitely recommend!!! … Read Full Review

Paper_Themes_Team's Comment

Written on: 09/05/2016

Hi

Thanks for your positive review. We are thrilled you were so happy with our service.

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★★★★★

“Don't believe everything you read ......fab service!”

Written on: 28/04/2016

Had i taken note of all the bad reviews I wouldn't have placed my order with paper themes, however, after contacting them with my concerns I received honest feedback as to what the issues had been and how they had been addressed. So I decided to take a chance on them and I am so glad i did. My sample was ordered on Tuesday, arrived on Wednesday. Placed order Wednesday evening, received proof by Friday, once returned second prof was sent out Monday which I confirmed. My order arrived in the… Read Full Review

Paper_Themes_Team's Comment

Written on: 09/05/2016

Good afternoon

Thanks for your positive review. We are doing all we can to ensure a high quality of customer service and it is great when we get recognition for this.

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★☆☆☆☆

“dreadful service”

Written on: 26/04/2016 by BroganGutierrez (1 review written)

Order placed ages ago, heard nothing. Planning a wedding is stressful enough without having to deal with this company. Getting the invites was bad enough, wanted the order of service to match, but decided not to bother with them and do them ourselves. DO NOT USE THESE PEOPLE, DREADFUL CUSTOMER SERVICE… Read Full Review

Paper_Themes_Team's Comment

Written on: 09/05/2016

Hi Brogan

Sorry to hear about your experience with Paper Themes, we are very keen to make amends. At Paper Themes we continually striving to improve our customer service, we would like to make this up to you. Please send an e mail to us and I would be delighted to try and put thing right.

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★☆☆☆☆

“Do not use do”

Written on: 14/04/2016 by Malia359 (1 review written)

Do not use this company all The bad reviews are correct, samples Arrive quickly and everything you thought they would Be, you place an order then it All goes wrong from there, proofs were not Sent working 5 working days but there Quick enough to take Your money then when trying to Ring to chase Them Up the phone rings and rings And no One answers after 2 weeks of just wanting out proofs We decided to cancel our order. Wedding planning can be stressfull enough. We then had to keep trying to… Read Full Review

Paper_Themes_Team's Comment

Written on: 09/05/2016

Hi

I am very sorry to hear about your experience with Paper Themes, we are very keen to make amends. We have had some issues with the length of time taken for proofs to be sent, we are now on top of this and will ensure we stay this way. Please send an e mail to us further detailing you issues and I would be delighted to try and put thing right.

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★★★★★

“Thank you so much Paper Themes!”

Written on: 14/04/2016 by martakowalczyk (1 review written)

I am happy to say we received our invitations yesterday. May I please take the opportunity to thank Paper Themes for absolutely fantastic work that you have done. We are both very pleased with our invitations, they are beautiful and their quality is fantastic. It is very hard to find decent, personalised invitations, and I have to point out that we went through samples from over 10 different suppliers, from two different countries! I also appreciate that this order was challenging considering… Read Full Review

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★☆☆☆☆

“DO NOT USE PAPERTHEMES!”

Written on: 23/03/2016 by laurenarmstrong (1 review written)

I spent some time researching companies who made personalized wedding stationary and after coming across at 15% discount code for Paper Themes I decided to use them. I contacted them before placing the order to ask if the code would still be valid that weekend, which is when I intended to place the order. I didn't get a response. The weekend came around and the 15% discount code on their website had been removed. I decided to place the order regardless as I liked the designs and the promise of… Read Full Review

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