Zomo Couture Reviews - www.zomocouture.com

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★★★★☆
3.7 / 5
From 9 reviews
67% of users recommend this
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Latest Reviews

★☆☆☆☆

“They closed their shop”

Written on: 22/06/2013

Everything went fine with ordering my dress and making the alterations and I was happy with everything. However, Zomo Couture suddenly closed their shop without informing their customers - no note left on the window of the shop, no emails or calls regarding this. I tried calling and emailing as they still had my dress for alterations and I was very worried! All I saw was an empty shop! Finally received an email from them asking me to pick the dress up at their home far away. I asked them to… Read Full Review

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Ctaylpate's Comment

Written on: 09/07/2013

Hi there, I am so relieved and troubled by your post. This exact same thing happened to my friend with Zomo Couture in London. They also still have her dress, any chance you can send the details of the owner's contact number or address please?

My friend and I would be so grateful, as her wedding is only 2 months away!

Thank you

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Dulasl479's Comment

Written on: 11/07/2013

Hi, I can understand what your friend is going through since I am the same.

I've also ordered a dress from her and found out that her shop was closed!

I've got an reply from their email address so you might wanna try doing that.

Failing that, email me and I will give other details I have of her.

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Vgmlondon's Comment

Written on: 05/10/2013

I have had such a nightmare with these people and I fully intend to take them to Court as they have broken all kinds of laws. If this has happened to anyone else, I am so sorry.

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Coconutfudge's Comment

Written on: 27/11/2013

Hi,
Could you tell me how you contacted them it is now end of nov and was expecting my dress to arrive soon. Are they fulfilling all past orders or refunding deposits? I'm unsure now as to wait for them to answer my email (if it still is their email address) or just try and rush order the dress somewhere else (not even sure it's enough time!).

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Vgmlondon's Comment

Written on: 09/12/2013

Hi, if you email me I can tell you (I tried to post their contact details on here, but the site wouldn't let me). My email is v.gm@hotmail.co.uk. I did get my dress in the end, but the bolero had holes in. Luckily I didn't need alterations to the dress, as I wouldn't have used them for love nor money, so would have cost me a fortune elsewhere. I contacted Pronovias to let them know (as it was one of their dresses), but they didn't even bother to reply to my email.

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Vgmlondon's Comment

Written on: 17/09/2013

Hi, I have just walked up there and seen this for myself. I can't believe it! Please tell me how you got hold of them. I only have their email as the landline is disconnected,

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★★★★★

“Mary knows best!”

Written on: 22/05/2013 by Mimilamorosa (1 review written)

After trying on so many dresses at so many places, I couldnt find THE dress. Upon a visit in London with my mom, we decided to try out zomo. She gave us a warm welcome and asked questions regarding what kind of dress I wanted. That's when she knew the exact dress that would fit all my wishes! It was love at first sight. We tried others just to be sure and there is no doubt about it... she knows best! The small family owned feel of the place also made this experience very I intimate. I highly… Read Full Review

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★☆☆☆☆

“Awful service and uncomfortable environment”

Written on: 14/05/2013

From the moment my mum aunty and maid of honour were escorted into the shop, we were made to feel uncomfortable, and out of place. Considering my budget stretches to about £3000, I was made to feel like a leper. The dresses were nice but I wasn't asked one thing about my wedding, just what style of dress. I wasn't asked to look and pick out dresses, I was stood there awkwardly while she brought up dresses and didn't even know what I would like. I was then given a dress to try on which she… Read Full Review

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★★★★★

“Fantastic service from start to finish, highly recommend!”

Written on: 02/04/2013 by Veryhappybride (1 review written)

Zomo Couture is by far THE BEST wedding dress shop in London & Kent. I bough my wedding dress (Tia - Benjamin Roberts) from here for my wedding abroad (Cape Town) in February 2013. The service was excellent from start to finish. I went on my own to most of the dress shops as my MOH lived abroad and Mary was so wonderful, kind, patient & understanding. From my first appointment she gave me the best advice and recommended styles that would suit my body and the weather in South Africa. Mary did… Read Full Review

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★★★★★

“My ever Favorite wedding store”

Written on: 21/03/2013 by K.M.Zara (1 review written)

I bought my wedding dress from zomocouture/RFDG London two years ago and now I went back again and got another one for my daughter. I recommend them to all my friens too for their stunning selection, their positive advices, excellent services after order and reasonable prices. Thanks again from all at zomocouture … Read Full Review

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Veryhappybride's Response to K.M.Zara's Review

Written on: 02/04/2013

Completely agree, excellent excellent shop, staff & service

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★★☆☆☆

“Disappointing service, somewhere I would not recommend!”

Written on: 22/10/2012

I decided to get an appointment at Zomo Couture having looked on line at their collections and reading reviews on here. To say we were greeted warmly & made to feel welcome would be a massive exaggeration! We were not even spoken to upon our arrival, left to stand in the front of the shop, hard to call it a reception area as it was so small. We were then silently escorted through to the seating area & told to sit. There were then several books of dresses put in front of us...again without… Read Full Review

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★★★★☆

“Wedding dress”

Written on: 18/07/2012 by Chica (1 review written)

Friendly staff, good choice of dresses and reasonable prices. Everything is done in a good frame of time with no messing about. Good for Iranian brides… Read Full Review

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★★★★★

“Perfect Dress experience”

Written on: 06/07/2012

went to several of the well known 'designer' bridal shops before I stopped into the store on the way home from a tiring day of trying dresses. Where the other stores had put me off with pushy staff asking what you wanted from a dress and then putting you in either what was nearest, or I suspect, most expensive RFDG / Zomo Couture was a really welcome change! Mary let me try on several dresses at my own leisure as I reduced my choices to two options. If you want someone who will lie and tell… Read Full Review

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★★★★★

“ZOMO/OUTURE Bridal”

Written on: 05/07/2012

Thanks of all you guys in zomocouture. really appreciated for such a good service, I love my wedding dress and bridesmaids. I would recommend you to all of my friends and relatives… Read Full Review

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