Written on: 08/08/2012 by Kama520 (1 review written)
Placed my order and forgot to include the Promo for free shipping. I sent an email to Customer Service and received a response within 1 hour. They were kind enough to refund the shipping cost and I received my refund within 4 business day. Most companies take up to 2-3 weeks to process refunds so I was pleasantly surprise to see the refund in my account so early. Really impressed. And the dress, for sure, it's beautiful.
As rated by our community of reviewers
" Not worth the trauma and upset. Go anywhere, just not here " Read More
" Terrible. Rude. Expensive. " Read More
" Terrible customer service " Read More
" Nearly ruined my wedding dress shop experience " Read More
" Somewhat disappointing " Read More