Terrible customer service

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Greeneyb459's review of Serenity Brides, Colchester


“Terrible customer service ”

Written on: 01/06/2017 by Greeneyb459 (1 review written)

Terrible service, didn't make you feel special and don't listen. The sales advisors clearly trying too hard to sell dresses it comes across quite forceful. We were offered drinks and they never came. When you enter shop girls on front counter are always eating and look unprofessional. Sadly was talked into buying a dress in a blind panic that I wouldn't have time until my wedding. After trying on the dress for the second time I decided I didn't like it anymore and would rather not go back in the shop.
Wouldn't recommend this shop to anyone.

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