Depressing Wedding dress experience

We were buzzed into the store, which is now called Orange Blossom.. possibly to get away from the poor reviews on here and other sites. We are new to the area and there isn't a lot of choice and were faced with the unfriendly faces of two ladies. Neither said anything, so we assumed that even with an appointment we just take a seat on the grubby looking sofa and wait to be seen. It took a while before we were asked if they could help and were fairly politely told to hang tight and our fitter would be with us. Fitter? She was sour faced and lacked any form of encouragement. We were left to look at dresses and she did very little to help. My best friend is getting married abroad and as her only morale support, i'd hoped they would be a little more exciting for her. She tried two or three dresses in the tired fitting room, before a third 'fitter' took someone into the same dressing room. I couldn't believe it. They didn't even ask if you minded sharing and my friend had to wait her turn in front of the mirror, it was absurd. I would not recommend this store, the service or the experience, it's supposed to be an exciting time.