written by AldenGutierrez on 30/04/2016
I ordered what looked like a really nice gown for my son's wedding. I went for the custom size. I measured everything twice. The dress was not at all according to the measurements. I could hardly get into it. I wrote them and they told me to send them a picture. I did, clearly of a dress that did not fit. They responded that it was made to my measurements - it was not. They did not want to see the dress again and offered me 10% to get alterations done. DO NOT BUY FROM THEM.
As rated by our community of reviewers
Jjshouse's Comment
Written on: 04/05/2016
Dear customer,
Thank you for sharing your shopping experience with us and we apologize that we didn't meet our shopping expectations. Would you please send us your order number and request with the subject "RC+ your order number + your concerns"? Our related department will contact you there and solve your problem as soon as possible.
Thanks,
JJsHouse service team