written by Rodgersoe3 on 11/09/2014
Received a call from home while at work. DHL want £18 and have gone back with the dress. Wasn't told about this hidden charge. The dress has cost me £81 from £63. Don't know what to expect. Will never use this company again. Grrrrrrrrrh.
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Jjshouse's Comment
Written on: 12/09/2014
Dear customer,
Please take our deepest apologies for all the problems you encountered. We want you to know that you are very important to us and we truly appreciate your feedback. We understand your frustration when we did not meet your expectations. Could you supply us with order number and give us another chance to serve you? Please send it to us.We will try our best to make you feel better.
Best Regards,
JJ’sHouse Service Team