Written on: 08/08/2012
Try to find an address. If you dig, you will find fake ones.
They trade from China. You will be charged extra, unexpected import fees, and you will not be able to return anything. I complained through Paypal, and though they refused to refund at first, Paypal refunded my money when it was escalated. If you have been scammed, it may not be worth chasing directly, but complain to the Information Commissioner about unlawful transfer of personal data to non-EU countries, and to trading standards and advertising authorities. They should be shut down. There was nothing about them that was good. Dress was sent only after 30 days. They refused to honour the Distance Selling Regulations. In a word ... don't.
I wish I had been more careful.
As rated by our community of reviewers
" Very helpful and friendly staff! " Read More
" Not worth the trauma and upset. Go anywhere, just not here " Read More
" Terrible. Rude. Expensive. " Read More
" Terrible customer service " Read More
" Nearly ruined my wedding dress shop experience " Read More