Written on: 25/09/2012
I had a terrible experience.
- High pressure sales telling me if I didn't order that day I wouldn't get a dress in time for my wedding 7 months away.
- Claimed there was a 2 day sale on that ended that day yet a month later the sale was miraculously still on.
- Head office impossible to get hold of - no phone numbers listed online.
- I cancelled my order days after placing it and lost my entire deposit. The dress had not been made.
- When I did finally get through, people were unresponsive, promises to return calls to me were broken, and complaint letters simply ignored. I even wrote to the CEO who didn't have the courtesy to respond.
- Having since seen what's available elsewhere I think the dresses are not reasonably priced by comparison.
I would never shop here again.
As rated by our community of reviewers
" BRILLIANT SERVICE, VALUE FOR MONEY AND NICE PEOPLE " Read More
" My order is very cool, thank you VIVIDRESS! " Read More
Written by Bush77
" Scelta soddisfacente " Read More
" I loved how the dress was exactly according to my measuremen " Read More
" Dishonesty: "Custom" Problems and unreasonable return policy " Read More
Written by Batmint