Big thank you to Herts Limos and, the driver for the evening. Very professional and made a good birthday celebration a great one. Thank you very much Would highly recommend their services

STAY CLEAR!! OVER AN HOUR LATE COLLECTING FOR DAUGHTERS PROM. NO PHONE CALL TO SAY THEY WERE RUNNING LATE. DRIVER REFUSED TO DO ALTERNATIVE DROP OFF ON THE WAY HOME DESPITE BEING TOLD TO DO SO BY THE OFFICE. WILL NEVER USE AGAIN OR RECOMMEND TO ANYONE!

Please read this Hertslimos Review before considering their services. Although they are friendly, do not be fooled! They will probably send you a hire vehicle on time. However, it is likely you will not receive the hire vehicle you requested and paid for. Instead, you may receive one of much lower quality, due to something happening with the vehicle you originally requested (such as a puncture). If this does happen, there is no chance of any partial or full refund! Even if the specific vehicle was hired for a very special event. Below is my Hertslimos review of my negative experience with this company. On 6th March 2018 I secured a booking via a deposit to hire a White Mercedes Party Bus Limousine for 7th July 2018, at 9pm. The balance for this vehicle was paid on the 6th July 2018 via credit card. The order confirmation confirms a particular type of limousine within Herts Limos fleet was ordered, being the White Mercedes Party Bus Limo. I specifically asked for the White Mercedes Party Limo Bus based on the information and videos on the Herts Limos website. I choose the White Mercedes Party Bus Limo due to its high specification, such as the Bentley stitched leather interior, nightclub standard lighting, spacious design, sound system, impressively lit ceilings, 3 TV screens, beautifully lit foot wells and impressive light up Herts Limo logo at the side entrance. I had also viewed this Herts Limos White Mercedes Party Bus before the event where I tested out my CD’s to ensure they work. The sound system was superb, has excellent bass with zero distortion. On the 7th July 2018, the night of the event, the Herts Limos driver arrived on time, but in a different vehicle then originally requested, being the Black Mercedes Party Bus. The driver said there was a puncture on the White Party Bus vehicle I originally requested. Unknown to me, he said a decision was made to swap the White Party Bus for one of similar quality, being the Black Mercedes Party Bus. Although me and other guests were very disappointed with the hire vehicle supplied, we had already paid, and needed to get to our destination. We felt like we had no choice but to get on the Black Mercedes Party Bus Limo anyway. The Black Mercedes Party Bus was of very poor quality compared to the White Mercedes Party vehicle originally ordered. Our journey was approximately 1 hour as planned. Once we arrived at the destination, I decided to contact Herts Limo and complain about the inferior hire vehicle they sent. They simply said it was in Herts Limos terms and conditions that they could substitute a hire vehicle for a similar one if necessary. Here are the reasons why I think the Black Mercedes Party Bus was not an equal substitute: 1. Did not have the same amount of walking space as the White Party Bus. 2. Did not have the nightclub standard lighting as the White Party Bus. 3. Did not have 3 LCD TV’s like the White Party Bus. 4. Did not have a fantastic sound system like the White Party Bus had. In-fact I was playing the CD I had also tried on the White Party Bus when I viewed it. The same CD sounded very distorted in the Black Party Bus. Also the bass was very poor. 5. Did not have a beautifully lit Herts Logo entrance sign like the White Party Bus. 6. Did not have high quality ceiling and foot well lights like the White Party Bus. Since then I have contacted Trading Standards. They advised me to send a recorded letter stating the Consumer Rights Act 2015. This law states that the goods or services provided must match the description given to you. In addition to this, the goods or service provided must be of satisfaction quality. Regarding my experience, it appears Herts Limos was in breach of contract, as they did not provide me with the hire vehicle I expected. Moreover, the hire vehicle received on the night (Black Party Bus) was not of satisfactory quality. Herts Limos still refuse to resolve the situation, by offering me a partial discount. The next step is to take them to court. However, I will not be doing this, as I do not want the stress. I hope this Herts Limos review helps.

I don't usually post reviews unless absolutely necessary, but would absolutely recommend Herts Limos for any special occasion! I took my wife up to London for our anniversary recently and can not rate them highly enough!! The car we had was brilliant, clean and everything I would want in a chauffeured car. Our driver was also brilliant, well presented and he knew exactly where we wanted to go and helped make the journey very special finding the best routes to take. We had a great night and the service simply topped off our evening! Thank you so much Herts Limos and our driver ... We will use you again!

Booked for daughters prom all the girls loved the limo and said the driver was really friendly and down to earth would totally use them again if and when the occasion arises. Thank you very much

We booked Herts Limos for our sons prom he choose the White Rolls Royce. from the initial booking the service was excellent from confirmation payment to information on the driver. As a parent I felt my child was in safe hands. The driver never rushed us as we took loads of pictures before they left & he allowed them to play their own music etc they really felt like "The Business" many thanks again x

Fantastic service Arrived early everything was running smoothly and on time. Car was amazing and very professional driver Made the whole experience comfortable. Thanks

Used this company for school prom, they was very good with all communication beforehand, Didn't mind us making last minute changes to times and drop off location. Limo turned up on time, the driver was very helpful and accommodating nothing seemed to much trouble. The kids had a great time and all went well. I would highly recommend this company.

I've Never used any luxury car companies in my life. I did research for my wedding and came across Herts cars. They looked ideal, closeby and decent reviews too. Very professional on the phone, very thorough and gave me invoices for everything I payed. The wedding day came and the driver put me and my wife at real ease. She was a real asset to Herts cars and we were delighted she was part of out wedding day. The service was personable and smooth. A great experience.

Best night! Pink party bus was amazing the whole experience was great & our driver was lovely!

Very Happy with the service we got on our night out in London Would highly recommend service and would bare in mind when we have another work do.

We hired the Hummer for a return trip to London which was great fun. The Driver was very punctual and courteous which meant we could relax without worrying about anything. Definitely hope to do it again soon!

Hired a limo for my daughter's 12th birthday and the girls had an absolute blast,driver was lovely and on time and the limo was clean and decorated for the birthday girl.highly recommend

Hired a limo for my sons 10th birthday and so pleased with limo itself excellent condition great time keeping and lovely friendly driver . All over brilliant service really made my sons birthday one he will remember

We hired the Rolls Royce and black party bus for our wedding. Both were in amazing condition and arrived with plenty of time to spare and helped to make our day much more relaxed! He was so helpful when booking the cars and also drove our wedding car on the day, couldn't recommend more! Prices are also very competitive

They took us to the O2 for a night of boxing and I must say what a fantastic service we received. The limo was fantastic and our driver was fantastic and would highly recommend this company. 

Myself and a group of friends have used Herts Limos twice now and we will be returning! We've always had her as our driver and she is very professional, friendly and a great asset to the company. We will be using them for every event we use!! They have always turned up about 30 mins before and never felt rushed to get into the limo!