Terrible service!

Ealing House, 33 Hanger Lane, London, W5 3HJ
★★★★☆
3.8 / 5
77% of users recommend this
  • Value For Money

Guest's review of Easy Limos Hanger Lane

★☆☆☆☆

“Terrible service!”

Written on: 19/04/2014

This company is a farse ! The cars they show in the portfolio,don't exist, very nice website and pictures but that's all it is,I booked a hummer limo and could not believe my eyes when I saw the limo they sent me it was an old 13 year old ford expedition. My best advise to anyone is if you have a special accasion DO NOT USE THEM

  • Value For Money

By Easylimouk

Written on: 30/08/2014

Hi,

Thank you for taking the time to communicate to us why the service did not meet your expectations. I have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

I would be happy to investigate this deeper and come back with a more detailed reply. So that i can do this investigation please kindly reply with a booking reference number or the date of hire.

Please accept our sincerest apology for any trouble or inconvenience we may have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.

Agostinho Freitas
Customer Relations Team

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