0 stars if I could. No gurarantee of named day delivery

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Sponge - www.sponge.co.uk
★★☆☆☆
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From 6 reviews
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TalonOwen243's review of Sponge - www.sponge.co.uk

“0 stars if I could. No gurarantee of named day delivery”

★☆☆☆☆

written by TalonOwen243 on 19/06/2015

I had a similar experience to the other reviewer. Not delivered on the day requested, or the day after. It was ordered for a birthday. The first person I spoke with was defensive and refused to take any responsibility for the cake not being delivered.

I actually got off the phone and cried after speaking with them, as I felt so let down by them and that I had let my loved one down. I would advise to take your money anywhere else. I said to them they need to say very clearly on the website that delivery on the day, or the day after is not guaranteed, but with a 7 day eat within window from baking, that doesn't leave long.

Left a very biter taste in my mouth

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