Very poor customer service

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Cakes By Ann, Hamilton, Scotland
★★★★☆
4.0
75.0% of users recommend this

Butcherle477's review of Cakes By Ann, Hamilton, Scotland

“Very poor customer service ”

★☆☆☆☆

written by Butcherle477 on 22/09/2015

will never use this company again, I got my wedding cake a couple of years ago and the design and colour where not what I had ordered plus the cake was left at the venue and was not secure. Giving them the benefit of the doubt I ordered a christening cake for my son. Got the venue after the service and there was no cake, I phoned the company and was told the cake had been cancelled for some reason, not only was I now left without a cake for my sons day but the person on the other side of the phone couldn't care less. Will never use again very disappointed

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