Worst service imaginable. Ripped us off.

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Guest's review of icatchers www.icatchers.info

★☆☆☆☆

“Worst service imaginable. Ripped us off.”

Written on: 19/08/2013

Dreadful company, nothing like what we were led to expect from the rep who sold the so called 'personalised family service' to us, last straw was them taking an unauthorised payment off my debit card after the account had already been settled. Never managed to get the money back despite numerous telephone calls, emails and letters, even though they admitted they shouldn't have taken the money! Part of Excel Press Group, family are all directors. Have reported them to Essex Council Trading Standards, considering a report to the police also as they have basically stolen from me, pure and simple.

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Beccanic22's Comment

Written on: 15/11/2013

This is pretty much the review I am about to write, completely ripped me off too!!!! Do not touch with an 8ft barge pole!!!

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Guy4159's Comment

Written on: 01/08/2014

Completely agree with this review. Print as You Go have charged for taking payments from my debit card, charged a huge amount for delivery, took weeks to deliver the product and the product was poor quality. The owner denied any responsibility, saying that parts of his operation were 'contracted out', including the taking of payments. He also referred to the 'small print' on the back of the order as justification for his skulduggery. PLEASE don't use these people. It would be cheaper, and more satisfactory to place your business with a local printer. If you have to use them, don't give them your card details as they will charge your card without your knowledge, for far more than you expect.

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Janekulkova's Comment

Written on: 21/01/2014

It was not possible to get any invoices from them. Phoned/wrote to them many times. I would not recommend them. Nightmare...

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2Carrots's Comment

Written on: 21/01/2014

If this is a recent experience you should write a review.

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