Written on: 19/08/2013
Dreadful company, nothing like what we were led to expect from the rep who sold the so called 'personalised family service' to us, last straw was them taking an unauthorised payment off my debit card after the account had already been settled. Never managed to get the money back despite numerous telephone calls, emails and letters, even though they admitted they shouldn't have taken the money! Part of Excel Press Group, family are all directors. Have reported them to Essex Council Trading Standards, considering a report to the police also as they have basically stolen from me, pure and simple.
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