written by websitemanager on 23/07/2013
We commissioned Hugh Gage & engage Digital to work on an analysis project (for www.bbr.com), specifically mapping out the key performance of pages and the behaviour of visitor segments. I have been impressed with the service he has provided - The report that he created was well presented and comprehensive from cover to cover, allowing us to create a clear list of points to action. The meetings with Hugh felt like a real collaboration, with him drawing on my(our) knowledge of our site and customers, combined with his considerable Google analytics and data analysis experience. I would not hesitate to recommend Hugh to anyone who serious about analysing customer behaviour & improving conversions of their website.
written by on 30/04/2013
We have used Engage Digital for two years,. They are greta to work with and has provided a consistently high level of insight and very flexible service. One of our biggest problems has been the volume tests and new opportunities that Hugh has presented. With limted resouces there is always a need to prioritise - but it's great to have a pipeline of new initiatives and opportunities.
written by LouiseLTN on 11/04/2013
I have had the benefit of working with them for about a year now. His patient tutorial style has been extremely beneficial and I feel confident that I can now interrogate Analytics and properly interpret the results rather than just extract the data and produce nice reports. I shan't pretend I'm an expert, probably more of an intermediate improver at the time of writing this, but with Hugh's assistance reached this level fairly quickly.
written by ClareOB on 10/04/2013
Working with Engage-Digitl as always been an eye opening experience... and a pleasure. What you quickly realise working with him is that this is no standard digital 'analytics' delivery. Yes, he can 'drive' Google Analytics, but what impresses most is his ability to formulate the right questions to ask to make the metrics work. He then provides real analysis of the data. Engage-Digital, deliver a real planner's view of your data. Further, he is generous to a fault. He helped me understand how to use my tools well. But what he really taught was how to look at the data, how to query it, and how to correlate the different parts of it to create real insights.... I don't (and have never) hesitated to recommend Engage-Digital to anyone who really values insightful analysis about real people and what their online actions mean.
written by DigitalFramesDirect on 09/04/2013
Engage Digital offer a fantastic service, Engage provided us with clear and concise analysis of our e-commerce store, which once the recommendations outlined were implemented we saw a rapid rise in conversions, and as a result we quickly saw a return on this investment. The report opened our eyes to various areas of the site we had neglected, and taught us a lot more than we thought we already knew! With each suggestion Engage Digital made it was backed up with case studies and proof from other online stores who had implemented functionality differently. This helped us further understand how our users are using our store, and how we could cater to their needs.
written by LadderSalesDirect on 09/04/2013
The service provided by Engage Digital as a whole is fantastic. They quickly identified flaws and challenged our old outdated ideas of digital marketing, of course at first we were rightly sceptical due to the sheer fact that it was so different to what we thought. This scepticism was rightly blown out of the water when the data we began to analyse with Engage Digital showed these flaws and once amended conversion rates started to take quite a sharp rise! The service provided quickly pays for itself, it's hard to believe now that you can pay such a great price for such a truly sublime service, not just due to the fact it pays for itself but also how brilliant all the team at Engage Digital are with communicating with you as a customer.
written by Astrid_Nitzsche on 09/04/2013
I really enjoyed working with Engage Digital. It was a huge support for our company in difficult times of completely changing our website and then progressively keeping track of it to keep improving the ratios resulting in growth of 30% (that was in a shrinking economy and other companies struggling in our sector). Engage Digital did all our Google Analytics and pro-actively recommended changes to the website to fine-tune ratios and return on investment. I can highly recommend working with Engage Digital like we did weekly over a period of years, benefiting from all the consultancy expertise plus doing one-off projects, all of which resulted in increased business and identifying a leaner on-line sales route without ignoring the off-line value and avenues. There was an understanding that I felt was (in my experience) not often achieved when using subcontractors. The quality of pro-active input, time, expertise and care given to ensure value was added to our business, mirrored, in my opinion, the professionalism and determination that is displayed by Engage Digital in understanding and assisting us, the client, to add to the bottom line long term.
written by grahamsm1th on 09/04/2013
I have worked with engage digital for the last 5 years. Their value lies in understanding your business objectives. Once these are established engage can help you to report to key stakeholders on digital performance as well as using analytics to make changes to digital content, platforms and strategy to enhance performance. Working with them is always a pleasure, he is professional, knowledgable and very likeable.
written by DamianWo on 09/04/2013
I've known [name removed] for +10 years and he is a superb addition to a digital team. The work Engage Digital do on our clients is superb giving them insight into how traffic is behaving on their site and pushing them forward improving the site & lifting conversion. On top Hugh is a complete professional & a lovely man.
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
As rated by our community of reviewers