No interest in their customers

Web Eden www.webeden.co.uk
★★★☆☆
3.1
From 63 reviews
52.0% of users recommend this

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Juliar289's review of Web Eden www.webeden.co.uk

“No interest in their customers”

★☆☆☆☆

written by Juliar289 on 31/10/2014

From taking forever to introduce HTML 5.0 to inept customer support, Webeden seems to have given-up on the market and will ultimately fade away.

A real shame, as the product has real potential, it's just that after 4 years with them, I have had enough of the upload failures and their constant ability to blame everyone else rather than attempt a real resolution.

Usually the blame is placed on Flash, probably because it's easier when you have no idea about your customers machine, or would rather ask your customer to video/screen-capture the issue and waste their time, even when the event has been fully captured and logs provided.

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Emsinternet's Comment

Written on: 01/10/2015

We would love the opportunity to look after you
EMS Internet 1410 Centre Park Square Warrington

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Webedenwebsitebuilder's Comment

Written on: 07/09/2017

Still going strong

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