written by Briaz474 on 26/04/2015
They gave me samples of logos that were worse then the samples I sent them.
It seemed like they just found some clipart items and threw them together and called it a logo.
After the 2nd round of samples I told them I was not happy with the concepts. I asked to cancel the order and get a refund as per there 100% satisfaction guarantee on the front of there website. Then they told me to review the terms of use stating they do not give a refund after the 2nd round of samples.
I don't understand how I am supposed to find out if they can design logos or not by at least letting them give 2 rounds of samples. However if you do that the satisfaction guarantee becomes voided.
I find that to be false advertising and a lead in tactic.
They refused to refund my money and I was forced to initiate a paypal dispute.
So much for the satisfaction guarantee.
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