RTD... Do not trade with these guys

★★★★☆
4.4 / 5
82% of users recommend this
  • Value For Money

Briski2208's review of Results Through Digital - www.resultsthrough.digital

★☆☆☆☆

“RTD... Do not trade with these guys”

Written on: 06/10/2017 by Briski2208 (1 review written)

I went with EMS Internet now RTD (results through digital) the sales guys were nice at the beginning, but once signed up to build the website there were aggressive sales techniques applied to pay for additional services which I didn't need.
I had to complain to reduce the amount of calls I was receiving, I was asked to pay for data protection Every update to the website was money. No expert advice, No professional service, The additional 2 pages to the website cost more than the initial cost to build it.
£500 to add pages I wish I done more research and learned more about the industry, but you trust the experts to give good advice. This company won't they will take your money and try to lead you to pay more.This company is well below average. Do not trade with these people.

  • Value For Money

Results_Through_Digital's Response to Briski2208's Review

Written on: 10/10/2017

We are sorry to hear about your unfortunate experience. That was truly not our intention. We really appreciate your feedback because as a business we value both positive and negative feedback in order to grow. We do hope to have the opportunity to make this right for you.

I would also like the chance to comment on your points:

1) Whilst as a business we do offer additional services, we do not tolerate any aggressive sales or pressure selling across the business. This will be fed back and investigated.

2) £500 to add additional pages is not in alignment with any package we offer and I therefore empathise deeply with your concerns raised here. please contact us for this to be looked in to.

Our number one priority is to Solve Problems, Add Value and Deliver Results whilst offering an exceptional level of customer service and industry relevant support to you and business, it would seem that on this occasion you feel you have not been looked after.

We would like to learn more about your situation and would ask that you contact us to discuss this further.

Reply to this comment

Briski2208's reply to Results_Through_Digital's Comment

Written on: 11/10/2017

The video page was itemised as £99+VAT against the blog page which was itemised as £299 + VAT
responsive page on the first invoice was £149 + VAT & the cost for local SEO searches was £395 then a requested extra 2 pages was itemised as £100

account number 41665

Reply to this comment
Report this review