Very bad sales techniques, underhand & won't listen

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Handymunro's review of EMS Internet - www.ems-internet.co.uk

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“Very bad sales techniques, underhand and won't listen”

Written on: 03/05/2013 by Handymunro (1 review written)

I feel I was misold to by ems. Told me it was to renew website but what somehow ended up paying for was a control panel i didnt need. Then tried to sell me control panel again and wouldn't take no for an answer. I still didnt want it after a 50% discount. I then ignored my phone when i saw their number. They then call from a mobile number which i answer and the chap asks me again! Then another call from a witheld number and its another person trying to get money off me. Beware of their sales tactics. Get it in writing first.

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Angelasweeney's Response to Handymunro's Review

Written on: 02/08/2013

EMS Internet Review Response

Dear Customer

Thank you for your review, we do value all feedback from our customers.
I have reviewed your concerns in full, we have found on receipt of your cancellation that our cancellations team attempted to contact you twice first on the 23rd April 2013 and the 30th April 2013. These calls were to confirm receipt of your cancellation and as a reputable company we will also try to establish the reasons for your cancellation however I would like to apologise on behalf of EMS Internet if these calls have caused you any inconvenience and if you would like to discuss this further, please let me know a time that is suitable for yourself and I will be more than happy to assist you further regarding this matter.


Kind Regards
Angela Sweeney
Customer Services Supervisor

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Ericklewooz's Response to Handymunro's Review

Written on: 12/06/2014

I just got out of their rogue sells methods. this is a company to AVOID at all costs.

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