Disgraceful service no communication

★★★★☆
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Guest's review of Creare Web Design www.creare.co.uk

★☆☆☆☆

“Disgraceful service no communication ”

Written on: 06/12/2013

Please avoid this company we have tried to communicate with this company on many occations but they fail to return calls or emails when you do speak to them there is always an excuse .we have paid alot of money upfront we are 7 months down the line and still have no website the rep now no longer works for them after we spent time in giving him details of what we required this was never passed on to the design time so they say . we have asked for our money back but they refuse . we dont have time as a small buisness to be chasing these people we paid for a service which has not happened it has caused alot of stress in dealing with this company and we are still not at the end .

Johnf21111's Comment

Written on: 24/05/2014

We had a similar problem
they are now taking us to court for over £13000.00 + interest
we had bad and very slow service we asked for money back
apparently in the small print (so small you cant read it)
they think they can charge what they like, the sales guy promised the world and told us if we weren't happy we could cancel after 3 months,
now we have the stress and cost of court.

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