written by Eve138 on 12/04/2020
This company is not SafeSurf, but they are trying hard to appear to be. Be wary of a company that will try to take someone else's trademark. Did you think they were SafeSurf? You were fooled. They will do to you what they are doing to the real SafeSurf. If you want a good product get it from the real SafeSurf.com. You are warned!!!
written by Hoppergg45 on 28/03/2018
There were.a couple of problems when I started using it but once they were sorted everything has been great. It works well in the UK. I travel a lot and and it works well abroad providing internet speed is good. I normally buy a local SIM unless I know the hotel has a good service. Excellent value for the monthly charge. No issues.
written by Konner187 on 22/01/2018
I subscribed for a month, after they automatically entered a 3 , then a 6 month subscription. After that they Doubled the monthly subscription price from 7.90 Euro to 15.80 Euro without notification and charged my credit card. I had no choice but to pay it,but after that i canceled my credit card to make sure that they cannot get any money from it anymore. To tried to get information from them by e-mail,but they don't answer to the point,talking around it.Be careful when dealing with them. The service Quality wise was very good, very few problems, but not worth 15.80 Euro per month.
written by JordanFoley on 19/10/2017
A year ago I looked into safersurf.com. It is highly unlikely I left my bank details. One year later they billed me 99 Euros. I don't have the program installed and have never used it. beware!
written by TyroneMay316 on 22/09/2017
Attempted the Trial version, to watch live sport. Did not work. No confirmation emails sent to say that this was active, or who to send any queries or cancellations to. Now I find that I was debited Eur99 automatically for a 6 month contract. The support team state that they will not refund as this is an automatic debit after the 14 day trial period - Not sure how I am supposed to cancel a trial if the company don't send any email after registering. This could only be a deliberate plan, in the hope that you forget to cancel the trial and they can debit your account. AVOID!!!
written by Sportgang on 05/09/2017
I downloaded and installed the software because in the advert was mentioned that it is possible to watch live sport. I tried for hours to make it working but no sign of success. I asked for help but they didn't answer on this at all, even after I sent a second inquiry - nothing! To have this program installed prevented from watching live program events. Value for money? I don't think that paying for nothing is good value!
written by on 16/02/2012
I purchased their services for 3 months, after 6 months and without telling me, they charged me £50 for 6 months renewali never asked, they didnt even bother sending me a receipt. When i complaint and asked for a refund, they said it is impossible, (Goodbye consumer rights :-( )I could keep on writting about them but all i have to say is be very carefull when you buy from them, or even better dont buy at all.
written by uzswe5 on 02/12/2008
Showed interest in Safersurf's services with specific purposes due to high volume surfing requirements.
Not knowing if they could help I must have given them too much information. The unfortunate situation occured: I never received the details I inquired about - just nothing. A very poor service - as I still don't understand what they do. They never explained that to me.
written by uzswe5 on 27/11/2008
Being a non-techy, I inquired about how to install the service and had further questions about what the product actually would do for me. I have not yet received an answer - just 50Euros taken from my account. I am not happy with this service and do not recommend safer surf.
written by mkrbu50 on 23/12/2007
They haven't replyed to emails.
written by anubclaw on 04/12/2006
If you surf from time to time and you do not have too much mail or web traffic then this service is something to think about.
Powerusers with lots of normal downloads (because DL from normal websites will be counted in the web traffic limit) I can not recommend the service.
If the proxy settings would be configurable to exclude some websites from running over the proxy it would be great.
However all stands and falls with the 2000 MB limit they impose (its in the AGBs ).
An extra 1000 MB costs 3 Euro after they have locked you for excessive traffic).
written by Miss Bird. on 26/11/2002
Great anti-virus service with many features: anti-virus, anti-spam, warning if you download exe files. You don't install the anti-virus software on your computer, it's all on their proxy server, and they take care of the updates and everything. They now also offer Speed, this is really FAST, even if you just have a modem.
written by friendsle. on 14/11/2002
SaferSurf is a new type of antivirus service. They scan everything online for viruses, even emails. I have tested it, it works - it even filtered out a bugbear virus in my mail BEFORE I downloaded it. Their website is www.safersurf.com/english. Antivirus for internet is 2 euros a month, the same for email. They have special offer with 25% off at the moment.
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