written by Shaw60 on 04/03/2015
I was assisted today by a man who was patient, informative and timely with the service provide.
I like that he waited for me to trail out my new login several times to ensue it works before he left. In doing so we found that once I loved out I could login in with the new password and he helped rectify this. And again allowed me to try the new login in a few times to ensure it will continue to work once he is gone and it worked this time round.
I also had questions to ask as this is the first time I am accessing my c-panel and not having the web developer do it. He articulated certain technical terminologies well when asked, even a dummy like myself could understand based on his delivery.
I am Amazed by how simple this process has been, my first time accessing the cpanel was blissful.
Thank you
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