Written on: 22/06/2014 by Trevinovg346 (1 review written)
We currently have a problem with access a website you are hosting. We managed to contact support via the online chat platform. Access to the platform is simplified and there was near to zero waiting time to be assisgned a support person.Upon giving the necessary background information we went on to troubleshoot the problem concerning hight CPU/RAM usage by our website. The gentleman offering support seemed to be proficient technically. After exhausting all avenues we decided on carrying out in-house test before considering his recommendation. I would hope to receive a similar experience from the rest of your team, thank you, Vincent P.
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