Written on: 05/07/2013
(1 review written)
Worst service, ticket system is pure joke!
1.Support and account service are terrible
2.Waste of time and money
Written on: 08/07/2013
I would be very keen to look into your issue and the support you received so we can identify areas where we could make improvements and I would also be happy to help you with any issues you still have outstanding.
If you could provide a support ticket ID I will use this to track your account and will be able to start investigating.
No one responding in your support website, I wonder How are you going to solve issue from here! Also there were no complaint section in your company website. I contacted customer service number of times but no luck, still I'm chasing.
I'm sorry to hear that you have not received a response back from our support team. If you can reply back on here with your account username or a ticket number, I will be more than happy to get this looked into for you
I'm afraid to enclose details in public!
I can confirm a support ticket id can only be traced in our systems and nowhere else.
If you prefer giving me a domain name I can internally search for your account from that.
Written on: 15/08/2013
All the staff are on here and other review sites posting fake reviews to get unsuspecting people to join up to their non-existent hosting service, thats why they dont respond on their own support website - after all, wheres the money in helping you once youve signed up?
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