WebHostingHub - www.webhostinghub.com Reviews

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★★★★☆
4.4 / 5
90% of users recommend this
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★★★★★

“Great Customer Service”

Written on: 06/04/2012

Tommy T at Web Hosting Hub was extremely helpful with all of my questions regarding web hosting. He spoke my language as a layperson and he provided me with all of the information I needed. Great up front customer service before any money was spent. I like that he was thorough, knowledgeable and willing to answer all of my questions. He even waited during a chat session while I had to take another call. I especially appreciated the ease of our on-line chat, without any hard sell… Read Full Review

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★★★★★

“Quick personal help when needed”

Written on: 06/04/2012

We switched from Godaddy to webhostinghub.com today for our site. We had difficulty figuring out the ftp connection process, and got good help from JamesR via chat. The response was instantaneous, and he sorted things out quickly. Very good beginning and completely different from our experience with Godaddy. … Read Full Review

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★★★★★

“The Tech Support could not be better. ”

Written on: 05/04/2012 by theremnantofisrael (1 review written)

This is the first time that I ever took the time to write a review for anyone, or any company, but I felt it would be a benefit to others if I did so. So here it is. I honestly can’t believe the help that I’ve been given in the times I had to call “Web Hosting Hub“, Tech Support. There was never a time that the problem I had wasn’t taken care of before I hung up the phone. And then they’d follow through with an email afterwards to make sure I was satisfied. I would highly… Read Full Review

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★★★★★

“Consistently good customer service”

Written on: 05/04/2012

I've used the domain registration (including transfer from another registrar), privacy and web hosting services from WebHostingHub for a low volume personal website. I'm a bit of a newbie at this but WHH always seem to understand my requirements and give me the products I need. I was impressed that they called me (US to UK at their cost) when I was first setting up my site to make sure they understood my requirements. I was also impressed by how easy it was to add the privacy service… Read Full Review

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★★★★★

“Above and beyond!!”

Written on: 05/04/2012 by sanity (1 review written)

If I could give a million stars/great jobs/thumbs up, I would! Christi went above and beyond trying to help me help one of my customers..even though it didn't have anything to do with your service or my site. She double checked to make sure I didn't do something wrong with my site to cause a couple of my customers to get error pages and gave me suggestions on what to do, PLUS a few other things. Like I told her, I am SO glad I change to WHH! The service is terrific to say the least! … Read Full Review

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★★★★★

“great technical support”

Written on: 31/03/2012 by vaernima (1 review written)

Since i have started to use webhosting hub as my hosting their technical staff really help me a lot and always tae 1 step above their responsibility how: - I had a problem with moving one of my websites (it is 500 mbs) and although they do not do the moving service they did this for me after require their help - Any time I have problem they always do their best to help, sometimes chat disconnects due to bad internet connection from my side, they search my question and answer me through… Read Full Review

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★★★★★

“Thanks hub team ”

Written on: 29/03/2012

Thanks hub team Your support team(Robert B. ) help me today to fix my proplem on my website alsaanews and this help from him make me feel I put my mony on the right place Thak you so much amr shalaby … Read Full Review

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★★★★★

“helpdesk”

Written on: 29/03/2012

I occasionally have glitches on my webpage with updating or editing. It is hardly a problem, because all I have to do is hit the "support" button and within 10 minutes I have a very clear answer emailed to me explaining what happened and how to fix it. If for some reason I can't fix it using the instructions, the technician always takes care of the problem. I really appreciate this kind of support… Read Full Review

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★★★★★

“Polite Professional Profficient”

Written on: 29/03/2012

Having spent several weeks reviewing hosting companies, WebhostingHub staff provided me with the service that lead me to become a costumer with this company. As a novice with little to no CPanel experience, every staff member has been extremely patient,polite and provided thorough guidance as well as encouragement. They have gone the extra mile to make me - the newbeie - a more confident website builder. Their response is timely and they have done what they told me they would without delay… Read Full Review

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★★★★★

“nothing but great service”

Written on: 29/03/2012 by Kenneth51 (1 review written)

I have been with webhoting hub since September 2011, I am not computer literate, just an artist with a small site of my work so I asked many questions and by phone or email the support staff walked me through each. No downtime, good access… Read Full Review

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★★★★★

“Just the way you'd like to be treated!”

Written on: 27/03/2012 by Irata (1 review written)

Pleasant customer experience thanks to Mark S at WebHostingHub. I just needed to know whether domain renewal and host service renewal were paid together, when they were due, and how much the charge would be. He gave all the info quickly. We also verified my payment info to make it easy when renewal time does come. … Read Full Review

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★★★★★

“The new benchmark for service”

Written on: 27/03/2012 by vistele (1 review written)

I have just signed up with webhostinghub.com and so far they are amazing. The best feature by far is the 24/7 support via a chat window. They have really blown me away with how good they are. Highly recommend to anyone looking for a hassle free hosting solution. Their support people actually know how to use the system too, unlike other hosts, such as goDaddy, where the support just copy/paste articles and ignore 2 of your 3 questions. Happy customer… Read Full Review

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★★★★★

“Superior web hosting”

Written on: 27/03/2012 by dfax (1 review written)

Their service far exceeded my expectations. Courteous and helpful responses from their service staff make webhostinghub.com a web site host you need to check out. Webhosting's software offers a logical, step by step method to set your design. If there are questions regarding design, editing, publishing,add on domains etc. they'll hang with you until a solution is found.I would like to see a little more flexibility in font types, sizes etc. Other than that- 5 stars! David Faxon… Read Full Review

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★★★★★

“Great customer service”

Written on: 27/03/2012 by davepowell (1 review written)

Needed help getting a subdomain set up given that I have the domains with another company. Customer service rep was excellent, helped me through the steps and it was up and running shortly thereafter. Next issue was with getting a MySQL database user set up. I needed some help again and happened to get the same customer service rep on the chat session. Again he was great and helped me on my way. These guys are awesome, they listen and then get to the heart of the matter and describe the… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 27/03/2012

Just wanted to say that Tim E offered me excellent service today. I upgraded a few plugins and my theme today and it totally trashed my site. I called yesterday to get my site restored to a previous backup I had done. Tim was great. He totally understood what I wanted. And when he submitted the tkt and it still didn’t work, he was able to identify that the data was restored from the wrong date. He submitted another ticket and talked personally to the administrator to make sure my site… Read Full Review

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★★★★★

“Excellent service and easy process!”

Written on: 20/03/2012 by taranoot (1 review written)

I am not technically savvy, and even so, getting my iWeb site converted to WebHostingHub was a painless process. It did require 3 calls to Tech Support, but I attribute that to my own ignorance of what certain terms meant. All in all it was done in less than an hour, and would have been nearly immediate had I been paying better attention. Each Tech Support person, (Paul K., Tony, and Sean), was extremely polite, helpful, and pleasant. The wait times were very brief as well. I've been… Read Full Review

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★★★★★

“REally grweat, and fast tech Support!”

Written on: 20/03/2012 by ArtGirl100 (1 review written)

Just a short note here to say how highly I recommend this company. The tech support guys are really knowledgeable and in one case, when I stumped them- (Albeit briefly) I was told, "I don't know- that's interesting, let me escalate this and we'll see if we can get an answer from someone". I can't tell you how good it is to hear ,"I don't know" when that is the case! no BS! They solved the trouble in 6 minutes and I was really amazed at how thorough they are. Hats off particularly to Paul K… Read Full Review

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★★★★★

“Great Customer Service and Very Efficient Services!”

Written on: 14/03/2012

Being somewhat new to the whole website creation and domain hosting game I was very pleased to see how great the customer service is with WebHostingHub. They have a 24hour help chat. They always respond very quickly, professionally and they clearly know their stuff! If only all companies realised that the customer doesn't just need attention during the sales process but AFTER as well! I highly recommend these guys, truly a pleasure! :))… Read Full Review

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★★★★★

“Web Hosting Hub is Brilliant”

Written on: 14/03/2012

Absolutely brilliant, have not seen our sites go down once and we have been with them a year. Blown away with support they offer and would recommend them to anyone. Having used a lot of hosts in the past, this is by far the best and I would recommend to anyone :)… Read Full Review

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★★★★★

“Incredibly Pleased with Service!!”

Written on: 13/03/2012 by ajm76 (1 review written)

To whom it may concern: I am extremely pleased with the level of service of the Web Hosting Hub team. I just spoke with Robert who went out of his way to make sure my issues were addressed. Thank you kindly. I will be a long-term customer thanks to your wonderful support team. Kindest Regards, Amy … Read Full Review

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