WebHostingHub - www.webhostinghub.com Reviews

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★★★★☆
4.4 / 5
90% of users recommend this
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★★★★★

“helpdesk”

Written on: 29/03/2012

I occasionally have glitches on my webpage with updating or editing. It is hardly a problem, because all I have to do is hit the "support" button and within 10 minutes I have a very clear answer emailed to me explaining what happened and how to fix it. If for some reason I can't fix it using the instructions, the technician always takes care of the problem. I really appreciate this kind of support… Read Full Review

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★★★★★

“Polite Professional Profficient”

Written on: 29/03/2012

Having spent several weeks reviewing hosting companies, WebhostingHub staff provided me with the service that lead me to become a costumer with this company. As a novice with little to no CPanel experience, every staff member has been extremely patient,polite and provided thorough guidance as well as encouragement. They have gone the extra mile to make me - the newbeie - a more confident website builder. Their response is timely and they have done what they told me they would without delay… Read Full Review

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★★★★★

“nothing but great service”

Written on: 29/03/2012 by Kenneth51 (1 review written)

I have been with webhoting hub since September 2011, I am not computer literate, just an artist with a small site of my work so I asked many questions and by phone or email the support staff walked me through each. No downtime, good access… Read Full Review

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★★★★★

“Just the way you'd like to be treated!”

Written on: 27/03/2012 by Irata (1 review written)

Pleasant customer experience thanks to Mark S at WebHostingHub. I just needed to know whether domain renewal and host service renewal were paid together, when they were due, and how much the charge would be. He gave all the info quickly. We also verified my payment info to make it easy when renewal time does come. … Read Full Review

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★★★★★

“The new benchmark for service”

Written on: 27/03/2012 by vistele (1 review written)

I have just signed up with webhostinghub.com and so far they are amazing. The best feature by far is the 24/7 support via a chat window. They have really blown me away with how good they are. Highly recommend to anyone looking for a hassle free hosting solution. Their support people actually know how to use the system too, unlike other hosts, such as goDaddy, where the support just copy/paste articles and ignore 2 of your 3 questions. Happy customer… Read Full Review

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★★★★★

“Superior web hosting”

Written on: 27/03/2012 by dfax (1 review written)

Their service far exceeded my expectations. Courteous and helpful responses from their service staff make webhostinghub.com a web site host you need to check out. Webhosting's software offers a logical, step by step method to set your design. If there are questions regarding design, editing, publishing,add on domains etc. they'll hang with you until a solution is found.I would like to see a little more flexibility in font types, sizes etc. Other than that- 5 stars! David Faxon… Read Full Review

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★★★★★

“Great customer service”

Written on: 27/03/2012 by davepowell (1 review written)

Needed help getting a subdomain set up given that I have the domains with another company. Customer service rep was excellent, helped me through the steps and it was up and running shortly thereafter. Next issue was with getting a MySQL database user set up. I needed some help again and happened to get the same customer service rep on the chat session. Again he was great and helped me on my way. These guys are awesome, they listen and then get to the heart of the matter and describe the… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 27/03/2012

Just wanted to say that Tim E offered me excellent service today. I upgraded a few plugins and my theme today and it totally trashed my site. I called yesterday to get my site restored to a previous backup I had done. Tim was great. He totally understood what I wanted. And when he submitted the tkt and it still didn’t work, he was able to identify that the data was restored from the wrong date. He submitted another ticket and talked personally to the administrator to make sure my site… Read Full Review

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★★★★★

“Excellent service and easy process!”

Written on: 20/03/2012 by taranoot (1 review written)

I am not technically savvy, and even so, getting my iWeb site converted to WebHostingHub was a painless process. It did require 3 calls to Tech Support, but I attribute that to my own ignorance of what certain terms meant. All in all it was done in less than an hour, and would have been nearly immediate had I been paying better attention. Each Tech Support person, (Paul K., Tony, and Sean), was extremely polite, helpful, and pleasant. The wait times were very brief as well. I've been… Read Full Review

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★★★★★

“REally grweat, and fast tech Support!”

Written on: 20/03/2012 by ArtGirl100 (1 review written)

Just a short note here to say how highly I recommend this company. The tech support guys are really knowledgeable and in one case, when I stumped them- (Albeit briefly) I was told, "I don't know- that's interesting, let me escalate this and we'll see if we can get an answer from someone". I can't tell you how good it is to hear ,"I don't know" when that is the case! no BS! They solved the trouble in 6 minutes and I was really amazed at how thorough they are. Hats off particularly to Paul K… Read Full Review

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★★★★★

“Great Customer Service and Very Efficient Services!”

Written on: 14/03/2012

Being somewhat new to the whole website creation and domain hosting game I was very pleased to see how great the customer service is with WebHostingHub. They have a 24hour help chat. They always respond very quickly, professionally and they clearly know their stuff! If only all companies realised that the customer doesn't just need attention during the sales process but AFTER as well! I highly recommend these guys, truly a pleasure! :))… Read Full Review

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★★★★★

“Web Hosting Hub is Brilliant”

Written on: 14/03/2012

Absolutely brilliant, have not seen our sites go down once and we have been with them a year. Blown away with support they offer and would recommend them to anyone. Having used a lot of hosts in the past, this is by far the best and I would recommend to anyone :)… Read Full Review

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★★★★★

“Incredibly Pleased with Service!!”

Written on: 13/03/2012 by ajm76 (1 review written)

To whom it may concern: I am extremely pleased with the level of service of the Web Hosting Hub team. I just spoke with Robert who went out of his way to make sure my issues were addressed. Thank you kindly. I will be a long-term customer thanks to your wonderful support team. Kindest Regards, Amy … Read Full Review

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★★★★★

“Fast personal support”

Written on: 13/03/2012 by Charles47 (1 review written)

A few days ago I needed support on my website and I got a very fast and friendly response. Great company highly recommended… Read Full Review

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★★★★★

“Extremely Knowledgeable and Friendly Customer Service ”

Written on: 06/03/2012

When sent an email regarding customer satisfaction for a recent technical support call I made, this was my response. I actually called and spoke to William. He was AMAZING! He was an absolute pleasure to work with and very knowledgeable. He was extremely helpful and after beating my head against the wall for an hour, he fixed my problem in less than 10 minutes. If there is a survey or something that benefits him for me to fill out, I will gladly do so. Thank you!… Read Full Review

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★★★★★

“WebHostingHub is great in terms of price, service &...”

Written on: 06/03/2012

I'm a complete newbie to both WordPress and WebHostingHub, but after comparing prices and packages with WordPress integration, I then called technical support for a bunch of hosting services. WebHostingHub answered the soonest and were the most gracious. Then when it was time to actual get my domain name transferred and start the web hosting, WebHostingHub patiently walked me through the process including integrating WordPress and I was up in no time. I was really super impressed. I have been… Read Full Review

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★★★★★

“Fast and easy support”

Written on: 01/03/2012 by adamjonfuller (1 review written)

I needed help updating a CNAME record for one of my projects. I contacted support via the online chat and was instantly connected to Tim E. wo quickly was able to make the nessisary change for me. I am so glad to have 24/7 knolagable support. Much better then the "other guys"!… Read Full Review

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★★★★★

“Fast, Reliable, Supportive”

Written on: 28/02/2012

I'm a web developer and I've used Web Hosting Hub for both my own projects and for customers. Their uptime is wonderful and their speeds and what they have to offer are what one could expect from a paid service, but they shine in customer service. If I run into an error at any time, they have a 24/7 customer chat support with representatives that actually know what they're talking about and go above and beyond to correct the problem immediately. Their features are great too- unlimited… Read Full Review

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★★★★★

“great help team”

Written on: 27/02/2012 by Justfriendssrq (1 review written)

I had a few folk at the help desk assisting with my problem setting up a temporary URL. Their guidance overall was easily understood and delivered in a matter of an hour and some via email each time. They were patient with my second and third contact and resolved the issue very much to my satisfaction. … Read Full Review

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★★★★★

“Very Good Tech Service”

Written on: 25/02/2012

I just had a chat session with your tech person - David J I believe - He was very good and we did resolve the issue - it was the best chat service that I have ever had on any website over the past 20+ years. Very professional and well done - thanks so much for the help John… Read Full Review

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