WebHostingHub - www.webhostinghub.com Reviews

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★★★★☆
4.4 / 5
90% of users recommend this
Click here if this is your business
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★★★★☆

“Technical Support Website”

Written on: 11/12/2012

Very professional and knowledgeable technical support. Individual knew the UI and software. Thank you! … Read Full Review

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★★★★★

“Already glad I switched to Hub!”

Written on: 09/12/2012 by critatious (1 review written)

In the wasteland of customer support this was a breath of fresh air. I was quickly connected to friendly, knowledgeable staff that helped me resolve all my website issues. A great experience all around!… Read Full Review

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★★★★★

“Very helpful. Fulfilled my request.”

Written on: 02/12/2012

Very helpful. Fulfilled my request… Read Full Review

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★★★★★

“GREAT SUPPORT!”

Written on: 23/11/2012 by elys (1 review written)

Whenever I have a question on website hosting or design, no matter how detailed the question, the support at WebHostingHub is always helpful, fast and accurate. Elyse… Read Full Review

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★★★★☆

“Double Charged on renewal - no notice”

Written on: 21/11/2012

I was double charged on the yearly renewal of my domain. It would have been nice to have had a notice of some kind prior to the automatic charge which was also double charged. I had to call and get the second charge reversed. The representative was very friendly and helpful. He could not answer all of my questions about possibly cancelling the service but referred me to another web site to fill out a cancellation notice which would then be reviewed for a follow up 3-5 days later… Read Full Review

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★★★★★

“always friendly and helpful, the customer service...”

Written on: 20/11/2012 by CoachCeleste (1 review written)

always friendly and helpful, the customer service staff stays on the line until you say you have resolved what you called about PLUS anything else that pops up while you're with them. incredible that they are available 24/7 and I've never had to wait long on hold. It's a great company to host with… Read Full Review

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★★★★★

“Excellent friendly support from Philip to get me...”

Written on: 19/11/2012

Excellent friendly support from Philip to get me started. As he was able to get me started he continued to walk me through the next step just in case I would get hung up again.! Thanks Philip!… Read Full Review

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★★★★★

“awesome response”

Written on: 17/11/2012

I had a really dumb question - it got answered immediately and very nicely… Read Full Review

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★★★★☆

“The support has been very helpful.”

Written on: 16/11/2012

I had a few problem with the cancelation of my hosting plan because i wanted to cancel the hosting but keep the domain name registered to webhostinghub. They helped me to solve that. Very happy for that… Read Full Review

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★★★★☆

“Domain name questions”

Written on: 05/11/2012

The details are not important - but to note that the service was great and the answers were provided in detail are the key factors. Nicely done!… Read Full Review

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★★★★★

“Fast answer”

Written on: 02/11/2012 by skyguy1 (1 review written)

The question was answered quickly and correctly. Good job… Read Full Review

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★★★★☆

“As a novice to ‘web site’ related issues like spam...”

Written on: 01/11/2012 by pegasusplay (1 review written)

As a novice to ‘web site’ related issues like spam and phishing. I was timid to ask, what might be considered silly questions. However, my experience with HubHostingHub is consistent: I am never made to feel that I am wasting their time with my ‘silly’ questions, and I receive good direction to resolve and correct my concerns… Read Full Review

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★★★★★

“Working during Hurricane Sandy!”

Written on: 30/10/2012 by Trabelsi1 (1 review written)

Although I waited a long time on the phone, once the technician answered, he was very helpful. He had my website published in no time...and during Hurricane Sandy!… Read Full Review

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★★★★★

“Opened a New Account”

Written on: 29/10/2012

I opened a new account with webhostinghub. I was so impressed with the great customer service that I signed on for three years… Read Full Review

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★★★★☆

“Great service and support”

Written on: 29/10/2012

All of the service folks did a great job in getting me set up at Hub. From Jeff all the way to getting the tech support folks who got my domain name extended for 3 years. It was a fast set-up and no hassel at any point… Read Full Review

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★★★★★

“Excellent Service”

Written on: 24/10/2012

I have had no problems with web host. too bad my company never too off but it was hassle free when I had to cancel my service. When I start my new business I will be sure to use your company as my web host. Thank you… Read Full Review

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★★★★★

“Great service!”

Written on: 09/10/2012

I was having trouble with transferring one of my domains. I contacted Web Hosting Web using their online chat and within a few minutes they had it working. Plus, they were very polite and professional the entire time… Read Full Review

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★★☆☆☆

“Poor costumer service”

Written on: 04/10/2012

I was on hold for too long. I was looking for help navigating the website. The customer service rep was impatient and condescending. I felt embarrassed and belittled. I felt I should apologize for not knowing more about what I was doing. Only after he informed me I would be getting an email requesting a review was he respectful. The rest of the conversation went ok and eventually I got my questions answered. … Read Full Review

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★☆☆☆☆

“bunch of amateurs”

Written on: 03/10/2012

I had an error during checkout, I was billed the incorrect amount. I did not receive an e-mail with account login or invoice. Customer support took hours to respond to my e-mail and all they said was to call in the morning. At the bottom of the e-mail theres a link to review my ticket but I can't because I have no login. Please hire some people that can actually help your customers… Read Full Review

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★★★★★

“Made in America”

Written on: 02/10/2012 by Kriscerone (1 review written)

I marvel over and over each time I have contact with WebHostingHub at how wonderful it is to deal with an American company that really does have 24/7 customer service provided by individuals residing in the United States. This was the case once again this evening when I was having a problem with web building software. It was 10 p.m. California time, 1 a.m. eastern time where WebHostingHub's offices are located in Virginia and "no problem, someone who spoke very clear English was there to help… Read Full Review

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