WebHostingHub - www.webhostinghub.com Reviews

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★★★★☆
4.4 / 5
90% of users recommend this
Click here if this is your business
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★☆☆☆☆

“You want my review? Really? SURE! Apparently your...”

Written on: 24/02/2014

You want my review? Really? SURE! Apparently your customer service is the 10th circle of Hell and Dante was just born too soon. Our business website and e-mail were suspended through no fault of our own, without telling us, without explaining why, without telling us how to get it up again, with several e-mails back and forth containing nothing but technological jargon and lingo, and finally (after threatening to pull our business) the website and e-mails started working again as mysteriously… Read Full Review

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★★★★★

“Incredible Customer Service”

Written on: 16/02/2014

I am a first timer at building a website and I could not ask for better customer service than I have received from the staff at webhostinghub. They have been more than patient and extremely helpful with every question I have had. It is nice to deal with people that end a phone conversation with "if you need anymore help don't hesitate to call me back"… Read Full Review

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★★★★★

“helpful staff”

Written on: 04/02/2014

I loved the fact that the staff are quick to resolve issues, they have great suggestions to get round a problem, and they also have a lot of patience. One staff member was helping me out whilst I had my internet service provider on the other end. The Web hub staff member was polite throughout and remained steadfast, and helpful until the problem was resolved, and I can tell you it needed time to resolve. I have no qualms recommending the staff at Web Hub to friends and colleagues… Read Full Review

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★★★★★

“I Had problem uploading my photos”

Written on: 27/01/2014

I called the support center and I was given good attention regarding the problem that I was having with my web page, thanks ands I will recommend this web to my friends… Read Full Review

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★★★★★

“Best Hosting Provider ”

Written on: 09/01/2014

Good day, I am Eng FAYYAD BAYAN from RMG (Web Development Provider ). We have taken hosting services from Web Hosting Hub for many web sites . They are the most preferred partners for us . We would like to thank them for quick response and best value . Greetings… Read Full Review

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★★★★★

“Saturday's Help from very pleasant person .....”

Written on: 04/01/2014 by soapboxcooking (1 review written)

I am a senior and I am not at all savvy with computer knowhow. I find the person helping me was very polite, informative, and very, very patient. I am delighted that WebHostingHub hires such employees. I just wish I WAS MORE Knowledgeable, but it great to know I can call on your staff. … Read Full Review

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★★★★★

“Competent and friendly staff”

Written on: 13/11/2013

Questions are handled quickly and professionally by friendly staff members. I have been a customer for 2 years with no problems to report. The servers are always up and my website is safe and secure. Thank you Web Hosting Hub!… Read Full Review

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★★★★★

“Canceled My Account”

Written on: 09/11/2013

I just canceled my account and customer support was friendly and very helpful. Nothing against WebhostingHub but they could Ax the replies as to why a person cancels. Otherwise it's all good… Read Full Review

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★☆☆☆☆

“The staff was friendly to take my trouble ticket and...”

Written on: 31/10/2013

The staff was friendly to take my trouble ticket and giving me thier names and email addresses. But that is it their tech support could not fix their servers after 3 days of down time i had to switch to a different company. Because i walked away from them i could not get any my money back… Read Full Review

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★★★★☆

“Support experience: Softaculous software questions”

Written on: 24/10/2013

Support was excellent. Tech provide quick response and the requested information. I had no real problems. I just needed some clarifications and recommendations… Read Full Review

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★★★★★

“Fast service response”

Written on: 18/10/2013 by hopkin_pr (1 review written)

We had a problem with a lock-out on our website. The tech guys responded very fast and were easy to connect with. Problem was solved quickly and we were back up and running. We have a couple of different website on different hosts - this company is by far the best to work with… Read Full Review

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★★★★★

“Accolades to Web Hosting Hub”

Written on: 02/09/2013 by WaterfrontPoolService (1 review written)

After googling web hosting reviews, I came upon Web Hosting Hub. Because of their high rating and the number of rave reviews, I contacted Web Hosting Hub in an effort to find out information on their web hosting plans. I wasn't even sure what to ask since I have never created or had a website hosted before. Through an online chat, the representative provided a wealth of info. He courteously answered my endless questions despite the amount of time he had spent on the chat with me. Even… Read Full Review

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★★☆☆☆

“not so easy for beginners, so beware of what they offer”

Written on: 14/08/2013

to the point; not a site for the beginner, also beware; what they say they offer, isn't quite the same as what they actually offer. I found their site builders to be frustrating… Read Full Review

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★★★★★

“Great Customer Service!”

Written on: 13/08/2013 by aercol (1 review written)

Fast, helpful, courteous staff. Too many companies out there make it impossible to speak to a live person anymore. It was a refreshing surprise to be able to get through, especially on a Sunday. The representative was knowledgable, helpful, and able to resolve my issue in just a few minutes. I was hesitant at first to sign up for the 3 year plan, but am so glad I did! I hear my fellow web designers complain all the time about some of the other web hosting sites and their lack of disk space… Read Full Review

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★★★★★

“Great support at webhostinghub!”

Written on: 31/07/2013 by perigono (1 review written)

The first answer to my problem came promptly, faster than I thought, and we began to work together immediately. When the second reply came, I noticed that the guys at webhostinghub were searching the forums for me to give the best up-to-date help they could. That and their kindness made me feel that I had real support. My intricate problem got solved in an hour… Read Full Review

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★★★★★

“Your team is very helpful, thanks a lot!”

Written on: 31/07/2013

I got all my answers qucik!… Read Full Review

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★★★★★

“Why Support?”

Written on: 17/07/2013

What a good question. LOL An excellent support is a suuport that makes support nearby unnecessary. The key to success is preparation. And that's exactly what makes you guys so good. It's my first time I had to ask the support for something and the solution was simply that I was too impatient with something, that is perfectly running. Let me tell you that I am a happy customer of Webhostinghub and your support performance is very good. Though, others might react quicker for so whatever… Read Full Review

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★★☆☆☆

“Not the best experience”

Written on: 17/07/2013 by RandomRockey (1 review written)

In the past I've had great success with Webhostinghub's tech support. Unfortunately, this particular call was not the most pleasant one. The support person seemed to rush the call. He pretty much refused/ignored to walk me through the process that I needed help with and kept on emailing me instructions. This was not my experience when I had called before. I, in fact, recommended WebHostingHub to many of my friends and clients because of the great service I had received previously. The call… Read Full Review

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★★☆☆☆

“Wasn't as easy as advertized for building your own site”

Written on: 05/04/2013

If you have no experience in developing a website be prepared to do a lot of reading about file handling and most of the basic things that an experienced web designer would know. One thing about the pitch page to get you to sign on: The advertised price is only if you sign on for 3 years. That's not known until you check out your purchase. Another thing is I didn't know before I purchased the back-up upgrade. I think I read afterwards that they can't guarantee they will be able to backup your… Read Full Review

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★☆☆☆☆

“Hosting service often goes down of a couple of hours...”

Written on: 28/03/2013 by Smith987 (1 review written)

Hosting service often goes down of a couple of hours at a time without warning. When tech support is reached it is claimed to be for regular maintenance or occasionally emergency maintenance due to a security threat on your shared host--sometimes requiring all your passwords to need to be reset. Any domain name registration with them is automatically set to auto-renew. However, no reminder is sent out, only the receipt. Calls to the billing department are in vain as they claim that no manager… Read Full Review

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