WebHostingHub - www.webhostinghub.com Reviews
Latest Reviews
★★☆☆☆
“Wasn't as easy as advertized for building your own site”
Written on: 05/04/2013
If you have no experience in developing a website be prepared to do a lot of reading about file handling and most of the basic things that an experienced web designer would know. One thing about the pitch page to get you to sign on: The advertised price is only if you sign on for 3 years. That's not known until you check out your purchase. Another thing is I didn't know before I purchased the back-up upgrade. I think I read afterwards that they can't guarantee they will be able to backup... (read more)
★☆☆☆☆
“Hosting service often goes down of a couple of hours...”
Written on: 28/03/2013 by Smith987 (1 review written)
Hosting service often goes down of a couple of hours at a time without warning. When tech support is reached it is claimed to be for regular maintenance or occasionally emergency maintenance due to a security threat on your shared host--sometimes requiring all your passwords to need to be reset. Any domain name registration with them is automatically set to auto-renew. However, no reminder is sent out, only the receipt. Calls to the billing department are in vain as they claim that no... (read more)
★☆☆☆☆
“Pharmf82”
Written on: 18/03/2013
Hello! gbbebcc interesting gbbebcc site! I'm really like it! Very, very gbbebcc good! (read more)
★☆☆☆☆
“Pharmf726”
Written on: 18/03/2013
Hello! edbabed interesting edbabed site! I'm really like it! Very, very edbabed good! (read more)
★★★★★
“Great services, very quick response, friendly customer...”
Written on: 18/03/2013
Great services, very quick response, friendly customer services, patience with customers regardless the length of contact and requests. A kind of company services which is hard to find it with value of money. (read more)
★★★★★
“Best hosting company ever.”
Written on: 14/03/2013 by exsosoft (1 review written)
I have dealt with quite a few web hosting companies, they all boast 24/7 tech support, but rarely deliver their promise. At 04h00 AM, your support team helped me out, within 5 minutes my issues were all solved, Thank you very much. (read more)
★★★★★
“5 Star Customer Service”
Written on: 13/03/2013
I am so pleased I signed up with this company. They offered all the service I needed in one place (Domain Registration, Web Hosting, Website Builder, E-commerce). They have step by step guides to help novices like myself to get their website or blog up and running quickly and inexpensively. Best of all the 24/7 Customer Support team are truly amazing. They are quick to respond to inquiries, they are so willing to help and spend time with you answering questions and they know what they are... (read more)
★★☆☆☆
“Draconian style account management”
Written on: 12/03/2013
After first signing up with webhostinghub I was fairly impressed. Overall they are very much like any other hosting company out there, but there were a few small differences that I liked. Flash forward to one year after I have been using their service. In the past 2 months I have had to contact their support to get my hosting account re-activated. The reason? My wordpress installations were outdated by 1 or 2 versions AND I wasn't using a caching plugin?! Not once did I receive advance... (read more)
★★★★★
“Great Service”
Written on: 28/02/2013 by rodwm
My experience with WebHostingHub has always been great. Whenever I need help and need to contact tech support they have always been very polite and helpful. My wait time on the phone has never been more than a couple of minutes. I've never had any problems with the service and whenever I have needed help with things like addon domains or stopping automatic renewal of domain names that I no longer need then they have either taken care of it for me or walked me through what I needed to do.... (read more)
★★★★★
“Great Online Support”
Written on: 21/02/2013
I was having problems uploading site changes and was getting frustrated by my unsuccessful attempts. I contacted Webhostinghub's online support service and the problems I was having were resloved in less than 10 minutes. I am glad I chose Webhostinghub as my hosting site. (read more)
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Showing 1 - 10 of 95 Reviews
★★★★★
“Very Happy”
Written on: 19/02/2013
I am happy with my experience. My issue was resolved, and staff was courteous. (read more)
★★★★☆
“Quick call and helpful staff”
Written on: 16/02/2013
Had a small issue with trying to call them as i was overseas and in the contact details, they had not included a digit... however after chatting with their staff online, they gave me the full number and over the phone was a pleasure to communicate with... quick and helpful. Only small issue is a little long on the wait time before pick up of call. (read more)
★★★★★
“Fantastic Service”
Written on: 16/02/2013
Fantastic Service, Fantastic Support Staff. These guys have their act together, nimble, fast and staffed with very experience staff. You cannot go wrong with WebHostingHub - Fantastic ! (read more)
★★★★★
“webeasy 8 update & publish”
Written on: 15/02/2013
great support, i had been struggling with the problem for ages. posted on the site and all sorted in a couple of hours....brilliant thank you (read more)
★★★★☆
“Overall Very Helpful”
Written on: 15/02/2013
I spoke with Jeff and he made sure that I had everything that I needed and it was explained that if I needed anything else in the future your customer service is always there to help. I also particularly liked that I wasn't waiting very long before he was on the line to help. (read more)
★★★★★
“Fast and Easy”
Written on: 03/02/2013 by dojo123
Tech Support responded very quickly, answered my questions and resolved the problem in short order. This is how Tech Support should work. (read more)
★★★★☆
“Determine the User Agent with PHP's get_browser()”
Written on: 03/02/2013
For modern sites is necessary to correct determine the type and version of the client browser. For future problem with non-understanding CSS3. The phph's command get_browser() very helpful but in own turn need in latest browscap.ini file. I solved problem by creating folder "extras" in my folder of the site and put in the browscap.ini file, additionally I change the php.ini in field [browscap] - just uncomment it. Of course I placed the php.ini in main folder of one site. (read more)
★★★★★
“WebHostingHub is great”
Written on: 25/01/2013 by btm718qb
I needed Web Hosting Hub to run a server-side app that functioned as a search engine for my company website. My "other" hosting service was too slow. But I didn't realize it until I ran the program on Web Hosting Hub. Now, I can show my boss a program that apparently works several times faster. This makes me look good, and cuts down on the time needed to perform various job functions. Web Hosting Hub is great because it offered my unlimited space and bandwidth, combined with unlimited SQL... (read more)
★★★★★
“WONDERFUL UPTIME, WONDERFUL SUPPORT!”
Written on: 22/01/2013 by Marleen_K (1 review written)
After years of switching hosts every couple of years for one reason or another, I finally found my forever host! WebHostingHub has been great for me. The uptime is incredible and if I experience a problem, the support chat is amazing. They will fix the problem while you wait! The price is a little higher than the 'cheap' hosts, but do you want a host that's down for days? Or down for seconds. You get what you pay for with WebHostingHub. They also have the best control panel I've ever used... (read more)
★☆☆☆☆
“This service is a DISASTER waiting to happen!”
Written on: 14/01/2013
We set up our site with webhostinghub because of high reviews. Once up, they took our site down non-stop with no notice, because we were getting too much traffic--really?! Isn't that WHY you have a site?? We paid to get the issues they told us fixed, yet they finally SUSPENDED our account because of our traffic. We offered to purchase a dedicated server, but they don't offer that--seriously.? If we would have known that in the first place, it would've saved us a great deal of stress,... (read more)
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Showing 11 - 20 of 95 Reviews
★★★★★
“Just What I Needed!”
Written on: 05/01/2013 by deslyno
Friday evening working on my website and I needed help getting it published correctly. Picked up the phone and called support and within minutes, the technical representative got everything working just the way I needed it. Fast and friendly service without asking a lot of annoying, unnecessary questions. They knew exactly how to help with my situation and offered help with anything else I needed. They mean it when they say that the support team is available 24x7. You just call and they... (read more)
★★★★☆
“Good Answer After 5 Min Wait”
Written on: 01/01/2013 by ocjak (1 review written)
I waited 5 minutes to get in contact with a tech support rep. He took another 5 minutes to research an answer. He then sent me a link to an article with a how-to that answered my question. (read more)
★★★★★
“Thank you for fastest responding for my question!”
Written on: 27/12/2012 by envysd (1 review written)
I was surprised that response is very fast! Thank you so much!!! (read more)
★★★★★
“From across the ocean”
Written on: 17/12/2012 by Goingwild (1 review written)
Hi, my name is Delina Alwanger. I am from the beautiful country of Zimbabwe in Southern Africa. I am in the process of setting up a small safari company and needed a package which gave me the content, support, guidance and advice which a new player like me needs so badly. In spite of repeated email appeals and complaints to the support division for help I found the staff exceptionally helpful. Telecoms from Africa are erratic to say the least but we finally managed to get our company... (read more)
★★★★☆
“Technical Support Website”
Written on: 11/12/2012
Very professional and knowledgeable technical support. Individual knew the UI and software. Thank you! (read more)
★★★★★
“Already glad I switched to Hub!”
Written on: 09/12/2012 by critatious (1 review written)
In the wasteland of customer support this was a breath of fresh air. I was quickly connected to friendly, knowledgeable staff that helped me resolve all my website issues. A great experience all around! (read more)
★★★★★
“Very helpful. Fulfilled my request.”
Written on: 02/12/2012
Very helpful. Fulfilled my request. (read more)
★★★★★
“GREAT SUPPORT!”
Written on: 23/11/2012 by elys
Whenever I have a question on website hosting or design, no matter how detailed the question, the support at WebHostingHub is always helpful, fast and accurate. Elyse (read more)
★★★★☆
“Double Charged on renewal - no notice”
Written on: 21/11/2012
I was double charged on the yearly renewal of my domain. It would have been nice to have had a notice of some kind prior to the automatic charge which was also double charged. I had to call and get the second charge reversed. The representative was very friendly and helpful. He could not answer all of my questions about possibly cancelling the service but referred me to another web site to fill out a cancellation notice which would then be reviewed for a follow up 3-5 days later. (read more)
★★★★★
“always friendly and helpful, the customer service...”
Written on: 20/11/2012 by CoachCeleste (1 review written)
always friendly and helpful, the customer service staff stays on the line until you say you have resolved what you called about PLUS anything else that pops up while you're with them. incredible that they are available 24/7 and I've never had to wait long on hold. It's a great company to host with. (read more)
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Showing 21 - 30 of 95 Reviews
★★★★★
“Excellent friendly support from Philip to get me...”
Written on: 19/11/2012
Excellent friendly support from Philip to get me started. As he was able to get me started he continued to walk me through the next step just in case I would get hung up again.! Thanks Philip! (read more)
★★★★★
“awesome response”
Written on: 17/11/2012
I had a really dumb question - it got answered immediately and very nicely. (read more)
★★★★☆
“The support has been very helpful.”
Written on: 16/11/2012
I had a few problem with the cancelation of my hosting plan because i wanted to cancel the hosting but keep the domain name registered to webhostinghub. They helped me to solve that. Very happy for that. (read more)
★★★★☆
“Domain name questions”
Written on: 05/11/2012
The details are not important - but to note that the service was great and the answers were provided in detail are the key factors. Nicely done! (read more)
★★★★★
“Fast answer”
Written on: 02/11/2012 by skyguy1 (1 review written)
The question was answered quickly and correctly. Good job. (read more)
★★★★☆
“As a novice to ‘web site’ related issues like spam...”
Written on: 01/11/2012 by pegasusplay (1 review written)
As a novice to ‘web site’ related issues like spam and phishing. I was timid to ask, what might be considered silly questions. However, my experience with HubHostingHub is consistent: I am never made to feel that I am wasting their time with my ‘silly’ questions, and I receive good direction to resolve and correct my concerns (read more)
★★★★★
“Working during Hurricane Sandy!”
Written on: 30/10/2012 by Trabelsi1
Although I waited a long time on the phone, once the technician answered, he was very helpful. He had my website published in no time...and during Hurricane Sandy! (read more)
★★★★★
“Opened a New Account”
Written on: 29/10/2012
I opened a new account with webhostinghub. I was so impressed with the great customer service that I signed on for three years. (read more)
★★★★☆
“Great service and support”
Written on: 29/10/2012
All of the service folks did a great job in getting me set up at Hub. From Jeff all the way to getting the tech support folks who got my domain name extended for 3 years. It was a fast set-up and no hassel at any point. (read more)
★★★★★
“Excellent Service”
Written on: 24/10/2012
I have had no problems with web host. too bad my company never too off but it was hassle free when I had to cancel my service. When I start my new business I will be sure to use your company as my web host. Thank you. (read more)
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Showing 31 - 40 of 95 Reviews
★★★★★
“Great service!”
Written on: 09/10/2012
I was having trouble with transferring one of my domains. I contacted Web Hosting Web using their online chat and within a few minutes they had it working. Plus, they were very polite and professional the entire time. (read more)
★★☆☆☆
“Poor costumer service”
Written on: 04/10/2012
I was on hold for too long. I was looking for help navigating the website. The customer service rep was impatient and condescending. I felt embarrassed and belittled. I felt I should apologize for not knowing more about what I was doing. Only after he informed me I would be getting an email requesting a review was he respectful. The rest of the conversation went ok and eventually I got my questions answered. (read more)
★☆☆☆☆
“bunch of amateurs”
Written on: 03/10/2012
I had an error during checkout, I was billed the incorrect amount. I did not receive an e-mail with account login or invoice. Customer support took hours to respond to my e-mail and all they said was to call in the morning. At the bottom of the e-mail theres a link to review my ticket but I can't because I have no login. Please hire some people that can actually help your customers. (read more)
★★★★★
“Made in America”
Written on: 02/10/2012 by Kriscerone (1 review written)
I marvel over and over each time I have contact with WebHostingHub at how wonderful it is to deal with an American company that really does have 24/7 customer service provided by individuals residing in the United States. This was the case once again this evening when I was having a problem with web building software. It was 10 p.m. California time, 1 a.m. eastern time where WebHostingHub's offices are located in Virginia and "no problem, someone who spoke very clear English was there to... (read more)
★☆☆☆☆
“Not Helpful and unreliable”
Written on: 25/09/2012 by sg_upsetcustomer
Chat support staff dont help what so ever, they are just instructed to point you towards a tutorial. Annoying They do not know how to resolve issues and just end up telling you that its your fault, (maybe but that doesn't fix a single thing when i dont know what is wrong, THANKS!. My initial site worked great, but when I tried to host two other the connection between my domain names and hosting kept going on and off and is yet to be resolved. If this is for some hobby site go right... (read more)
★☆☆☆☆
“horrible horrible horrible”
Written on: 24/09/2012
You guys charged me $11.95 for "managing my domain" even though i cancelled my subscription with you guys 3 seconds after i paid! This is a steal! $11.95 for nothing! There are sooooo many web hosting companies out there and i chose you just because you looked and sounded the friendliest but i was wrong. Instead, i got a customer service person which tells me that there is nothing that can be done regarding my refund. Does these $11.95 really worth you guys the bad experience and bad... (read more)
★★★★★
★★★★★
“Always Helpful, Knowledgeable, and Fast!”
Written on: 21/09/2012
I have used various web hosting companies, and Web Hosting Hub has been by far the best. They have great customer service. Every time I have a question or problem, I am immediately helped by knowledgeable customer service representatives. Even if the problem wasn't innate to the web hosting, they still took the time to listen to my question and provide support. 5 Stars! (read more)
★★★★★
“Absolutely GREAT GORGEOUS FANTASTIC support service”
Written on: 20/09/2012
A guy named Jason assisted me on the domain transfer issue I have. Great service and patience. Sad that I cannot reach him directly for further help. You guys should feel absolutely proud of what you're providing and serving. Definitely thumbs up review and would LOVE to recommend you to anyone around me need such service. (read more)
★★★★★
“Helpful”
Written on: 17/09/2012
The man on the phone was very helpful in answering my question why our account was not working. Apparently they were doing maintenance on the server today. (read more)
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Showing 41 - 50 of 95 Reviews
overview
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To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by real users
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5. Heart Internet www.heartinternet.co.uk
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