Written on: 26/11/2012
Whenever I have any technical questions or billing questions there is always someone ready to help on live chat. One of the reasons I stay with this company is because when I ask for help they never say they will log my query and pass it on to a different service level in the morning. It is always dealt with straight away.
On one occassion I had used my monthly bandwidth and because I run a commerical site I needed to increase my bandwidth immediately. I logged on to their live chat and within 2 minutes, with the help of Shawn, I had upgraded my monthly bandwidth to a level I couldn't dream of reaching for only an extra £2 odd per month and my site's graphics were back online within 20 seconds of paying the new invoice. Very, very satisfied customer. I have used a good few hosting companies throughout the years and this website is the best I have come across.
As rated by real users
"Email Issues" Read More
"Excellent service" Read More
"Unlimited Hosting Review" Read More
"Best customer service" Read More
"Streamline make it virtually i..." Read More