written by MPMdude on 24/07/2014
We were finding our shared hosting to be so sloooooow, that we upgraded to a VPS. Things improved performance wise, but as a company they are without doubt the worst hosting mob I've encountered.
We have hosting in the UK, US, NZ and Australia - we are not new to this - but the incompetence of UWHUK is jaw-dropping. I can assume that the positive reviews are from hobbyists or written by themselves.
You can do better than this company!
As rated by our community of reviewers
Jamesmpollard's Response to MPMdude's Review
Written on: 05/08/2014
As a senior website and software developer I would have to disagree. I am now well into my 12th year of development experience and I have used this company for all of my own and my clients hosting needs. I am no hobbyist and in no way am I affiliated with them, my opinion and view is completely unbiased. You just have poor judgement.
Mpmdude's reply to Jamesmpollard's Comment
Written on: 06/08/2014
Yeah righteo mate.
"You just have poor judgement."
Strange comment for someone not affiliated with them to make...
I've had the good judgement to move to another host.
The fact remains that their customer service is the worst I have even encountered: inaccessible management who want to remain isolated from customers and tech support staff who are out of their depth the moment a customer strays from the script.
They are not up to the job.
Still, I'm glad I'm not one of your clients :)
Stormykeithka's reply to Mpmdude's Comment
Written on: 24/09/2014
Got to say I agree. They were totally incompetent when I used them. Started off Ok but after a year or so, service levels dropped dramatically. Moved elsewhere and it just highlighted how bad they were. Costing me no more either. Glad to see the back of them. Like you, I suspect that most of these positive reviews are from people who know no better.