Absolutely Incompetent Support

Click here if this is your business
★★★★☆
4.5 / 5
90% of users recommend this
Click here if this is your business
  • Value For Money

Guest's review of Titan Internet - www.titaninternet.co.uk

★☆☆☆☆

“Absolutely Incompetent Support”

Written on: 02/04/2012

Twice there support instead of making a backup of my database have actually DELETED IT !!!

I have a reseller account and my customers are constantly complaining of email connection problems.

Any hardware failures bring down the system for hours.

support used to be very responsive. Now email support is taking around 5 HOURS since been taken over by iomart whose reviews on the internet are somewhat damning. Says it all really.

Now looking for an alternative hosting company.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Vinnysurfo's Comment

Written on: 05/05/2012

Agree that since the iomart takeover things have gone downhill.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review