Google "Complaints Switchmedia"

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Guest's review of Switch Media www.switchmedia.co.uk

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“Google "Complaints Switchmedia" ”

Written on: 26/06/2013

Enough said, they should be wearing a mask, and a stripey T shirt. They will HOUND YOU for monies they say you owe them, they take money at the start of the year, and insist you cancel on their terms 60 days in advance of the renewal. DO NOT USE YOU HAVE BEEN WARNED. Lots of dummy entries on this website, no doubt done by Switchmedia staff. Google is your friend, and beware the debt collectors despatched by their "legal dept"

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Switchmedia_Websupport's Comment

Written on: 28/06/2013

Hi

Sorry to read your recent experience of Switch Media has been unsatisfactory.

Our terms and conditions do advised that you do notify us 60 days in advance if you wish to cancel but we do allow 30 days in advance notice. Invoices are sent 60 days in advance as well to give you plenty of notice that your services are due for renewal.

Our terms and conditions can be found on our site or you can Google "SwitchMedia terms and conditions"

We don't dummy entries to an account, anytime a customer accesses there on-line control panel if is added to notes on the as well as the IP address it was accessed from so we know if it was internal or the customer accessing there account.

Regards

Switch Media Support Services

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