Awful. 5+ years of bad service...

“Awful. 5+ years of bad service...”

Written on: 23/11/2012

During the 5 or so years I've been a customer of Streamline I've witnessed their prices increase exponentially and their level of service diminish greatly. They are genuinely rude and unhelpful, sarcastic and extremely slow at responding to issues.

They admitted (after being pushed) that they were responsible for not renewing a domain I owned (although my control panel said it had been renewed) which led in the domain being used within 48 hours by a sales company - who must also be owned by Streamline! Disgusting. They would not apologise for the damage and embarrassment caused to the charity the website belonged to and, intact, tried to slow the procedure of repairing the issue in the attempt to cause me more grief.

They consistently make mistakes and invoice for services that I have already cancelled.

If you have more than one website or domain they will bill you but won't make clear what they've billed you for.

They really are a joke of a company and I wouldn't recommend them to anyone.