Smart Hosting - www.smarthosting.co.uk Reviews

★★★★★
4.7 / 5
10
93% of users recommend this
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Smart Hosting - www.smarthosting.co.uk
Smart Hosting - www.smarthosting.co.uk
Smart Hosting - www.smarthosting.co.uk
Smart Hosting - www.smarthosting.co.uk

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★★★★☆

“Quick support”

Written on: 29/12/2016 by Jamie302 (1 review written)

I have been using these guys for a couple of weeks now and each time I have an issue, they are quick to respond. If the response time was any better I would be giving it 5 stars but as it is, it's an easy 4 stars for me… Read Full Review

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★★★★☆

“Great Hosting Provider”

Written on: 17/12/2016 by hfPollard128 (1 review written)

Great hosting. Very speedy on tickets. Could be better with MySQL and PHPMyAdmin support… Read Full Review

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★★★★☆

“100% Customer focused”

Written on: 01/11/2016 by jameslucop (1 review written)

Smart Hosting have customer service at the forefront. They answer your support tickets within minutes and are always so helpful. Website hosting is new to me and they held my hand through the whole process, helping me to set up my website and emails. I did have some issues with my emails along the way but they quickly dealt with them and sorted everything out. Thank you!… Read Full Review

Jameslucop's Response to jameslucop's Review

Written on: 01/11/2016

*UPDATE*
A man at Smart Hosting resolved my problems *just after* I left this review. I really must apologise. Their customer service is extremely good.

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Joshyboy86's Response to jameslucop's Review

Written on: 02/11/2016

I also had issues with mail and left a review on here but it was taken down without my consent, after they tried to get me to remove it.

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★★★★☆

“Excellent Support Team but....”

Written on: 28/05/2016 by Trevinoko479 (1 review written)

I've been hosting my domain and website with Smart Hosting for about a month. In that time I have had multiple reasons to contact the support team. From incredibly slow loading times to random SQL errors when I've not even made any changes. I didn't expect to have to contact the support team so often with a new website, but this is the first website I've created so maybe this is the norm. When I have contacted the support team they have been impressively fast at responding and resolving the… Read Full Review

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★★★★☆

“Good Customer Support”

Written on: 30/04/2016 by Theodorel164 (1 review written)

I had a couple of issues with my hosting, online customer support service was very responsive and helpful, would recommend… Read Full Review

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★★★★☆

“Amazing support and reliable hosting”

Written on: 22/01/2016 by invictusdesign (1 review written)

I've recently moved over to this server as it's a great price. Although there were some issues with moving my sites over as they run different server software as my old provider, the support team were absolutely excellent at solving my problems as soon as they arose - even in the middle of the night. Overall I would recommend Smart Hosting as their servers are always very reliable and speedy. The reason I have taken a star off is because of the issues with some of the software which they run on… Read Full Review

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★★★★☆

“So far so good”

Written on: 20/01/2016 by Clive205 (1 review written)

Just moved a domain across to smarthosting. Needed some help getting emails and the domain going. All working in less than 24 hours - so far so good :-)… Read Full Review

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★★★★☆

“Best support ever”

Written on: 10/01/2016 by 73McElroy (1 review written)

I'm still in the process of switching from a dedicated server to Smart Hosting and I'm very impressed with the support I have received so far. Because my sites are very demanding I sometimes hit a problem that I can't fix myself. So I need to turn to the support team at Smart Hosting. I must say I am very impressed with their efficiency: they acknowledge the 'ticket' almost immediately, and I don't mean the automated reply, I mean a real technical person will respond very quickly and if the… Read Full Review

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★★★★☆

“Great Support”

Written on: 04/12/2015

I use smarthosting manage vps and they have full support and all works absolut perfect, I did my home work before decide go with smart hosting. So far 6 month they have been outstanding. To be honest I not use my vps to fully, but are not worried. Easy to buy more power if need. As I I develop more websites. If you want your vps and have no knowledge, don't need to look anywhere els. I have nothing bad to say, more then some staff, you must write same stuff a couple of times :), but they are… Read Full Review

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★★★★☆

“Technical help as a new customer”

Written on: 21/10/2015 by Fraser323 (1 review written)

These guys have been brilliant. I'm a bit new to the industry and the support has always been prompt and concise. A lot of patience shown by the team as well . Invaluable as a newcomer… Read Full Review

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