After years of searching, I've finally found "The One"!

Smart Hosting - www.smarthosting.co.uk
★★★★★
4.9
98.0% of users recommend this
  • Value For Money

Davenport398's review of Smart Hosting - www.smarthosting.co.uk

“After years of searching, I've finally found "The One"!”

★★★★★

written by Davenport398 on 25/08/2016

FAST SERVERS AND AMAZING (really really amazing) CUSTOMER SERVICE

I've bounced around a lot of hosting company's over the years and never been satisfied with the service but I'm glad I took a chance on this one.

I pay more than my previous host (12/month for a reseller account) but what you're really paying for is customer service. They answer your support tickets so fast even at the early hours! They will see your problem through to the end.

Migrating was easy, you just have to upload the backups from your old server
(very easy with cpanel) and they do the rest. If you use custom name servers your customers won't even notice it happened.

Server loads seem a bit high, I'm used to seeing about 1 to 2 on WHM but I'm seeing 7 - 10 on the new server. BUT it's still fast and I think the high number is negated by the fact they have good hardware and more cores than my last server. They seem to run CloudLinux.

It comes with a PHP caching software built into cpanel which is good but I recommend turning it off if you have a dynamic web app as it caused me problems, but again staff were quick to identify the problem and told me how to turn it off so you really cannot fault it at all.

Also their uptime stats are incredible!!! A cloud is basically never goinjg to drop. If you read their company info you'll see their server farm is in a realllly high tech place which is really cool.


Overall I'm very happy and think the extra cost will pay off in the long run. I hope the customer service stays at this level! I'm giving it 5 stars but the only reason I may have given 4 would have been cost. (12/month is a lot especially as I make no money from my websites - I build software for friends, charities, education etc)

  • Value For Money

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