Written on: 25/01/2013
I've used quite a few web hosts of the year and none of them have given such good support. The pipeten team always seem to happy to go the extra mile to help out with problems. For example, it's not really part of their job but I've occasionally had help with code on my website which is causing issues. Their live chat support is free (unlike streamline), always available (unlike streamline) and they know what they're talking about and they answer questions properly instead of telling you to just read their FAQs (unlike 123-reg).
They're not as cheap as some hosting companies but they're really good value when you consider how helpful they are if you have any problems, there's nothing worse than waiting for a support to fix a problem while you're losing money because you site is down, so pipeten is definitely worth the little extra you'll pay.
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