written by B787register on 06/09/2019
The owner of this host owes my in excess of £100 for losing the domain and further costs (going into the thousands for lost business, re setup fees) they took my money for a domain and told me it had been renewed until 2020. this hasn't been done, I lost the domain and he isn't bothered. The owner will soon be hearing from my solicitors. He took my money and didn't supply requested goods.
written by Awebsite on 11/04/2018
Had good service for a number of years but without any warning the server lost connection to the network. No replies to requests for support. Got some refund via PayPal. I strongly advise anyone to avoid at all costs.
written by ProverbialMonkey on 08/02/2018
I had been with Northhost 3 years ago before they had merged companies and they were good but last year October 2017 i registered again with them and found out they gladly accepted my payments. My domain name i registered with meticulously is still available with nominet and a large Pending is still next my domain status after nearly 5 months. All the communication seems to be down, support tickets are all ignored, cpanel seems to work but without the domain name i supposedly registered for still not available, all my emails and website is really a bunch of scripts i spent days working on. Cpanel has strangely allowed me to create email addresses with a domain name that is not registered but thats kind of useless anyway. I would avoid Northhost and all their affiliates until the proverbial monkey has managed to figure out how to write Shakespeare. Other than my honest review of Northhost i suppose they maybe nice people to have a chat about the weather with while waiting for a bus to find another hosting company.
written by 350Shields on 27/12/2017
I have had a server hosted with NorthHosts for around a year.. All seemed fairly well until recently after renewing for another year. When I first joined they told me I was spamming their service / DDOSing them... This was before I had even gotten into the client area nevermind even setup anything on the server... Now, I cannot access any of the online services including the client area and the server that I have hosted. After submitting a ticket I have had no replies apart from getting spammed with "Thank you for your ticket, this is being forwarded to the appropriate admin.". I would definitely avoid this company!!!
written by Dahlia119 on 27/11/2017
I have a few domains hosted with northhosts a couple of which are up for renewal at the end of the month I have not been able to access my c panel or WordPress adming for these sites as they say my email address does not exist. Send five support tickets for same subject and they just keep getting closed down with no response. This guy sold his clients out before and it looks like he is doing again avoid at all costs.
written by McBridefe139 on 09/11/2017
I am getting close to the expiration date for my hosting account, so I asked a question about pricing. Not only was I ignored, but they immediately shut my account down. It makes sense after you see that they are pretty much bankrupt: Avoid like the plague!
written by Arthur304 on 01/10/2017
I paid for domain renewal for 5 years and their system show up as me having paid but got sent messages from Nominet that my domain has expired. Looks like they take the cash but don't actually pay for the renewal. Even if it is just a bug on their system, they don't actually reply to any of my messages. I've wasted my cash on them but I hope my review will stop others from wasting theirs.
written by Graveslt213 on 17/06/2017
Avoid North Hosts at all costs, advertises an amazing network on their website, the network is actually 3x300mbit bonded virgin media coaxial. Power outages on multiple occassions, no generators, no backup power, nothing. Takes weeks to get anything done if it's done at all. Damaged hardware maliciously before sending it out of the datacenter and purposely failed to include items. Avoid.
written by Lolxd123 on 13/06/2017
Avoid North Hosts at all costs, advertises an amazing network on their website, the network is actually 3x300mbit bonded virgin media coaxial. Power outages on multiple occassions, no generators, no backup power, nothing. Takes weeks to get anything done if it's done at all. Damaged hardware maliciously before sending it out of the datacenter and purposely failed to include items. Avoid.
written by Lolxd123 on 13/06/2017
Avoid North Hosts at all costs, advertises an amazing network on their website, the network is actually 3x300mbit bonded virgin media coaxial. Power outages on multiple occassions, no generators, no backup power, nothing. Takes weeks to get anything done if it's done at all. Damaged hardware maliciously before sending it out of the datacenter and purposely failed to include items. Avoid.
written by Shields151 on 02/06/2017
Contacted them via their contact form on Monday didn't hear anything back by end of Wednesday sent them another email on the Thursday morning at 7am to their support email address on their website requesting information about their setup in the hope to colocate a couple of servers with them. Never heard back and still waiting for a response! This doesn't give the best impression to a potential new customer. Wouldn't bother, looking at other suppliers now.
written by Horton423 on 14/05/2017
I have used several hosting companies and the last two were cheaper and pulled the plug and did a runner, at first I had trouble getting my friend to upload the files to North Host but it was a bank Holliday and it would appear that the other hosting company had done a runner with out turning there servers off then bang my web site was back up and running and work coming in again,, please don't disappear and I will renew again in two years and again after that kind regards
written by aaranp on 27/04/2017
First of all I contacted their MD who helped me out with information on their colocation packages and even some more in-depth details on how they run their company and data centre and these questions are usually met with half arsed responses from other companies that I have approached however he was very happy to answer my questions, I have been a customer for around 3 months now and have had only 1 problem with one of my server however after contacting support at almost 1 AM in the UK he had responded letting me know he was on his way to the DC to diagnose the issue for me and within the hour my issue was resolved. Absolutely amazing value for money, I pay nearly half as much as I do to colocate else were in the UK yet I get much better service, I'm not sure how they do it, however, I will be using them from now on for my colocation needs. My last words will be, Continue with the amazing service and thank you for all the help.
written by Kinsley32 on 20/04/2017
after a few problems which I was helped with all is fine now would recommend cost was great and service fine
written by Keeganyw44 on 29/03/2017
Been using this company for about 2 months. Good communications at every stage. Set up was no problem for my external domain name.. may be challenging for those not used to the technical terms. Control panel has a good selection items. Hope to remain with this provider for years to come...
written by Hendersonwn1980 on 26/03/2017
I bought a hobby package and am very content.A marvellous and comprehensive tools area is included.Team responded with prompt helpful answers to my queries about transfering my domain name as i'm not the most skilled in matters of this kind.Tools area i have to say is jam packed with useful bits and bobs.
written by DestineeHanley133 on 22/03/2017
Bought a reseller account after issue with previous host. Great support provided and migrated my current sites extremely quickly. No issues or downtime so far (over 2 months). Outstanding value for money. Definitely recommended.
written by BrianaLewis-Alt on 22/03/2017
Bought mine as a cheap deal and got a top service! it's absolutely spot on the 24 7 help is always there for you and sort your problems if you have any and the service is great.
written by ClintonHancock83 on 15/03/2017
As a business customer, the service is very poor.. I purchased a starter pack including free domain name, in Dec 2016 and my website is still not showing up, i have left so many messages and called so many times ad o one is getting back to me... this is all getting very frustrating now
written by auGauthier82 on 17/01/2017
I've been using this host for a month or so now and do not recommend them at all. I've had several problems with my server, but the staff don't seem to want to help at all. They regularly respond with one line message which are variations on the theme of "I don't see a problem". The server has been offline for more than half of the time I've had it. The only thing I'm glad of is that I bought a special offer of 6 months for £5, so I didn't waste much money.
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B787Register's Comment
Written on: 06/09/2019
they did it to me too