Krystal Web Hosting - www.krystal.co.uk Reviews

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★★★★★
4.9 / 5
98% of users recommend this
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Krystal Web Hosting - www.krystal.co.uk

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★★★★★

“Excellent”

Written on: 22/02/2013 by karyignite (1 review written)

Great customer service and tech support. Easy to use control panels. Really economical. Excellent to be able to add on domains so easily. Very useful for me. Never had a problem. … Read Full Review

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★★★★★

“Why look elsewhere?”

Written on: 21/02/2013 by ThinMan5 (1 review written)

The biggest challenge about using Krystal is finding Krystal in the first place. I specifically wanted to sign up with a UK based company which offered a clear interface, and facilities which encouraged investigation and experimentation with web based technology. A query regarding the the Krystal web site quickly demonstrated that there were real people near at hand who were both technically competent and interested in my custom, even if I was investigating the lowest level of subscription. I… Read Full Review

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★★★★★

“Great host. Nice support. ”

Written on: 20/02/2013 by zsam (1 review written)

Great host. Nice support. Super fast UK hosting. Very helpful serves… Read Full Review

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★★★★★

“Amazing service at unbelievable prices”

Written on: 14/02/2013 by JD_Micros (1 review written)

Krystal Hosting offer hosting packages at unbelievably low prices. Their customer service is second to none and will often answer questions out of hours. It is very easy to migrate (both up and down) between their hosting packages. I recommend all of my customers use Krystal Hosting for their websites… Read Full Review

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★★★★★

“The world is not enough.”

Written on: 05/02/2013 by MyShadowSelf (0 reviews written)

Krystal hosting is the fastest, most reliable hosting per pound that I've ever used. They are independant and knowledgable and the support is second to none. Best of all, the Krystal datacentre is contained in a nuclear bunker, which makes me feel a little like James Bond while I'm tapping away at my keyboard - and "Your new website will survive a nuclear war" makes for a very easy sell to clients… Read Full Review

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★★★★★

“Never fails to offer speedy excellent service”

Written on: 11/01/2013 by antheaskyblue (2 reviews written)

Krystal have been hosting my business website and also handling my webmail for nearly 10 years. In that time they have never failed to respond promptly on the rare occasion that I have a problem, even helping out when its not clear where the problem lies (ie might be nothing to do with them). Its not a faceless organisation like so many, its pretty much the same bunch of guys who you get to know on a first name basis. (And there movember efforts were stupendous!… Read Full Review

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★★★★★

“Best Hosting Company We've Ever Used, Hands Down”

Written on: 11/01/2013 by cooperbanksmackenzie (1 review written)

We're a technology accelerator and marketing company based in the UK and we need third-party hosting to deploy our own services and also to resell to our clients for their own services and websites. We've built up a solid reputation (most recently the BBC voted our marketing dept the second best social media team in the world), so getting this right is crucial from both a service and brand reputation point of view. In the six years we've been with Krystal we've never ceased to be amazed by the… Read Full Review

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★★★★★

“Excellent service”

Written on: 04/01/2013 by TrisGruberPCServices (1 review written)

Very helpful in getting set up and an excellent value hosting package. Any problems and queries have been responded to promptly and resolved effortlessly. Would certainly recommend… Read Full Review

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★★★☆☆

“Was impressed, then....”

Written on: 06/12/2012

I have used Krystal on two occasions, the most recent being a reseller account using Eris server at £29.99 per month. The set up procedure was very good and very simple to operate. I have a few questions to ask support and used their support ticket system to ask these questions, normally receiving a reply within a 12 hour period. This was quite acceptable. However I did have a few issues that I though were urgent enough to warrant a call to their offices where I was greeted by an automated… Read Full Review

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★★★★★

“Sorting out techical issues”

Written on: 29/10/2012 by AnneWiddop (1 review written)

Due to some changes in personnel in my company, I did not have access to Krystal to enable me to make changes. A bit of a nightmare. After contacting the service team they responded clearly, quickly and patiently :-) Well done for sorting it all out quickly - service was great and will definately recommend the team. Well done and thanks to Tom and Steve… Read Full Review

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★★★★★

“Total Excellence!”

Written on: 25/10/2012 by abcissa (1 review written)

I’m a web site designer – about six years ago I moved all my sites to Krystal. My experience with Krystal has been totally positive from the start. What I particularly appreciate is the way they are prepared to go ‘above and beyond the call of duty’ in catering for my requirements. The support team are very knowledgeable, friendly and helpful – they’ve helped me out on numerous occasions. Krystal's pricing is extremely reasonable. In fact Krystal seem to be unusual these days in… Read Full Review

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★★★★★

“Fantastic Web Host, Great Customer Service”

Written on: 25/05/2012 by CrystalClarkeJewellery (1 review written)

I recently moved to Krystal a couple of weeks ago, brilliant company, UK based as well. Very helpful, great customer service and great prices. I was nervous at first moving my website over but managed it :-)… Read Full Review

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★★★★★

“Excellent service and performance”

Written on: 24/04/2012 by Peter_Walker (1 review written)

I host 6 websites with Krystal and have recommended them to other webmasters who equally are very happy with both the performance and the excellent service. So many companies have got so big and impersonal that they don't really care about individual customers. I have always had great service from Krystal with a personal touch. Also their prices are competitive and easy to understand. All round good experience and I'd recommend them again… Read Full Review

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★★★★★

“Friendly personal support. Great value and functionality.”

Written on: 06/04/2012 by tonykj (1 review written)

I have been using Krystal for many years but I'm not a web expert so I sometimes have stupid questions. I always get a fast email back with a polite helpful response. The facilities on their cPanel are amazing. I just installed Joomla 2.5 in seconds direct from the Krystal site - so simple, no FTP. … Read Full Review

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★★★★★

“Going the extra phone call!”

Written on: 05/04/2012

I was really pleased after moving an account from one of their servers to another, I got a phone call asking me if everything was OK, before they were going to remove the old account for good. It's this sort of courtesy that sets Krystal apart. When the chips are down, they have always been there to get things moving again quickly… Read Full Review

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★★★★★

“simply excellent”

Written on: 02/04/2012

I have used Krystal multiple times for a number of years for one main reason, their service. It's excellent. The fact their prices are great is a bonus… Read Full Review

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★★★★★

“Sleeping easy at night, thanks Krystal”

Written on: 29/03/2012 by twaveuk (1 review written)

We have dealt with Krystal for over 6 years since we first began our IT Web Company. We couldn't have grown to where we are today without the excellent support and service from the team over at Krystal. Great value for money and excellent service. We regualrly hit the required 99.9% uptime and we are well informed of any system maintenance. We use their dedicated server service and domain management tools. We will continue doing business with them for the foreseable future as we now can… Read Full Review

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★★★★★

“Excellent Support”

Written on: 22/03/2012 by miriammostert (1 review written)

I have used Krystal Hosting for several years. They have excellent support and reasonable prices. I use Krystal Hosting for my domain registration and hosting and have never had any problems with it. All of my queries have been promptly answered. I have recommended their services to friends and family and will continue to do so at every opportunity. Krystal Hosting will not disappoint you… Read Full Review

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★★★★★

“Friendly and still Uncompromising”

Written on: 20/03/2012 by Cannings (1 review written)

I've been dealing with Krystal for almost 5 years now after having some bad experiences with other hosting companies who were as good as talking to a robot at the other end. Coming to Krystal I realised how much I was missing from my hosting, from excellent support to great service and reliability, there has never been a time I haven't been able to access my site and have always been informed about every little change happening to the hosting. That is without mentioning the value for… Read Full Review

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★★★★★

“Best Hosting Company I have come across”

Written on: 20/03/2012 by JonSinclair (2 reviews written)

I have used Krystal hosting for several years now for several domains and I can only say that I have nothing but praise for them. Their prices are very reasonable and they offer a lot for the money. If any question arises, their support system is excellent and responses are very quick. I have recommended many people to use Krystal and I have only had positive feedback from them. All in all, Krsytal are a company that you can trust to host your website and to administer your domain name… Read Full Review

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