Krystal Web Hosting - www.krystal.co.uk Reviews

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★★★★★
4.9 / 5
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Krystal Web Hosting - www.krystal.co.uk

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★★★★★

“Certainly a different kind of host”

Written on: 18/12/2013 by coline46 (1 review written)

Krystal say they are different well... They have real people based in UK who know what they are doing and fix problems quickly, even had a problem fixed out of hours! They have sensible pricing plans with plain information on what you get, especially on disk space, bandwidth and processor power. They have UK based servers. They are very helpful and treat you as a sensible person even after posing the most basic questions. Best of all they do as they say, I looked around for a long time to… Read Full Review

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★★★★★

“The best hosting service since sliced bread”

Written on: 06/12/2013 by digitalsoul (1 review written)

We have moved most of our sites over to Krystal, and what I can say, the service is exceptional with lightning fast servers and friendly staff who are always helpful, always quick to reply to any questions and provide first class advice on solutions. Thanks again!. Anyone even thinking about hosting, go with Krystal, without doubt the best in the UK! Steven Brown Digital Soul Design… Read Full Review

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★★★★★

“Fantastic service”

Written on: 05/12/2013

I've only been a customer for less than a month and am really impressed witht the service I received so far. Fantastic, over and above, and helped out others who may have had similar issues to the one I was facing… Read Full Review

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★★★★★

“Customer focused, Highly responsive, Nice to deal with”

Written on: 02/12/2013

I am delighted that Krystal are hosting our websites. Not being very 'technical' I needed some help recently and the technical support was fantastic - I dealt with two people who were both great - in particular the advisor who was very knowledgeable. On time, effective and friendly. I would highly recommend them… Read Full Review

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★★★★★

“I am very happy with the service & the support”

Written on: 26/11/2013 by ukfamilylawreform (1 review written)

I am very happy with the service & the support which I have received over a number of years now & I'm sure I will be a customer of yours for many more years to come. … Read Full Review

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★★★★★

“Great service and most importantly, great support!”

Written on: 14/08/2013 by WebfactoryUK (1 review written)

Freelance web developer with about 60 websites. My old host let me down countless times so I decided a change was needed. Spent a couple of days reading about different hosting provider and scoured all the forums for advice. Krystal came out on top by far. Couldnt find a bad word said about them. Been with them a couple of months now and asked plenty of questions in that time and always got a helpful and clear response. I would definitely recommend them to anyone looking for the full hosting… Read Full Review

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Derrylad's Response to WebfactoryUK's Review

Written on: 14/10/2013

agreed! great hosting and the support is top drawer!

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★★★★★

“Krystal Clear Service and Support!”

Written on: 06/08/2013 by MyJobHelp (1 review written)

By way of thanks for an exceptional service. Being new to IT, hosting and web site management you really need to be in safe hands and managed by people that can deliver solutions, control and truly support your business. Krystal hosting as a team are significantly better equipped and really do go the ‘extra miles’ you need. Web management is tough enough without the complications other companies offer. Krystal are intelligent, competent, capable, reliable, quick, focused and give the best… Read Full Review

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★★★★★

“Could not be better”

Written on: 27/07/2013 by jakevoelcker (2 reviews written)

I've been with Krystal for over 6 months now and not had a single problem. I moved from one of the large web hosting companies who gave rubbish service at high prices. I'm pleased to report Krystal are the exact opposite. Really great, quick, friendly customer support from real people. Solid, reliable server with minimal downtime. Great features with full control panel access and none of this pay-extra-per-addon that some other hosts charge. And Krystal's price is very reasonable. Highly… Read Full Review

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★★★★★

“Best hosting service around”

Written on: 18/07/2013 by derrylad (4 reviews written)

Been with Krystal for around 6 months now and cant fault them at all. I moved to them from Netweaver as the support was awful so customer support was vital in my decision for a new host. Kyrstal came out of the blue and got good customer service reviews here so I decided to give it a try.... no looking back! Best decision ever on hosting!… Read Full Review

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★★★★★

“Best customer service. Ever.”

Written on: 11/07/2013 by BlindXX (1 review written)

Not only are the prices great, but customer service is second to none. I've had a few issues (mainly through my own lack of knowledge) and they have all been dealt with promptly. One occurred at 7pm on a Friday evening. I took out a support ticket and had a reply, solving the issue, by 10pm. How many other companies get back to you that quickly with a human response? Let alone on a Friday night? Every issue has been dealt with similarly - quickly and efficiently. I really couldn't be more… Read Full Review

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★★★★★

“Customer Focused Support”

Written on: 11/07/2013 by SalesManagerUWTUK (1 review written)

As a small company I need to rely on suppliers to support me as much as possible. During a recent change of server a number of issues caused my website and email to stop working and was above my level of knowledge. I contacted KRYSTAL and spoke to their service department who didn't try and speak any techno babble but just got on discovered what the problem was and talked me through the fix. Everyone I spoke to only had my interest as a concern and made sure that the issue was sorted quickly… Read Full Review

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★★★★★

“excellent service”

Written on: 21/06/2013

I have just started to use Krystal and wanted to make few changes, not sure of what I wanted to do so couldn't file a help file, emailed support about 20.:00 by 09:30 the following morning had an email from Kris Hughes to say he had made the changes for me, emailed him back with a further question had a response and changes again made. This kind of service is not usually available anywhere especially when support is usually anonymous in a cloud Great stuff keep it up. PS my hosting package is… Read Full Review

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★★★★★

“Switch Hosts Now!”

Written on: 21/06/2013 by DKOz (1 review written)

I have used both free hosting services (3owl) and paid (Hostgator) but I've never seen such openness from a hosting company before, they don't try and lure you in with words like 'unlimited', they let you know exactly what to expect. Sign up and transfer of my data was seamless and my domain was resolved to their nameservers extremely quickly, I would recommend this company over and over again! … Read Full Review

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★★★★★

“It's a keeper!”

Written on: 13/05/2013

Having looked around on the net, Krystal was my first host of choice to make the transition into paid hosting. I was not disappointed giving it a go. Will remain a customer! I have run a couple of sites on free hosts but they always bite back through a lack of support and little disaster recovery options. It can mean having to rebuild your site from scratch... Not good. Krystal is a no-nonsense host that delivers on everything they promise. Support is excellent (they actually read your ticket… Read Full Review

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★★★★★

“Best UK hosting I've ever used”

Written on: 13/05/2013

I couldn't speak any higher of Krystal! I've used a number of different UK and non-UK provides, and yes I'll be the first to admit they are not the cheapest, but they are the fastest and I've never once seen any down time from them. I use different packages from the smallest (basic html5 site with less than six pages) to a larger package for a custom magento store with over 1000 products and the speed is still amazing… Read Full Review

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★★★★★

“better than Namsco”

Written on: 26/04/2013 by nonotnow (1 review written)

The hosting is great can't fault it. All the reviews I have read about Krystal epitomize my own experience. My previous hosting provider was Namesco which I have been with for some years on there premium hosting package  which I have always negotiated a more reasonable price for. I stayed with them for such a long time because of their excellent customer service. However, my renewal was due, I negotiated and agreed a price, great! didn't have my card at the time so couldn't pay, rang the back… Read Full Review

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★★★★★

“Great value, great service, and nice people too!”

Written on: 20/04/2013 by john831 (1 review written)

Krystal are just the best! I have never felt so valued as a customer, or had such good service. I can't give you a lot of business, but I'm very glad to give it to you! This is from several years experience of Krystal. Any company can do it once, you've got to be good to do it year after year. Just brilliant!… Read Full Review

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★★★★★

“Everything I need”

Written on: 04/04/2013 by adamlack (1 review written)

Pretty much everything I'm going to say can be summed up in the title: Krystal have consistently delivered exactly the service I was after when I signed up with them, and show no signs of stopping. Whilst they're not the cheapest, the value of what you get for your money is fantastic and they're always willing to help out - the available support is top quality and fast. I've only had a few queries and problems, but each of them were answered and solved quickly. The fact I've not had many… Read Full Review

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★★★★★

“Just amazing”

Written on: 27/03/2013 by LukeJHall (1 review written)

Krystal are just fantastic. They were kind enough to give me free hosting for a church website and i was immediately impressed with the support i received setting it up. Since then I upgraded and moved my business website from JustHost to Krystal which was effortless. Going forward, i'll be hosting all future sites with them too! The prices are very competitive, and I like the fact that all the support is UK based. (Kris was very helpful and knowledgeable during my last call) Keep up the good… Read Full Review

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★★★★★

“krystal ? diamond ? think so”

Written on: 27/03/2013

I have found Krystal to be very professional in there approach to small business & keeps them up to date with any changes that may be about to occur in the future & re-registering when contract comong to an end… Read Full Review

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