Krystal Web Hosting - www.krystal.co.uk Reviews

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★★★★★
4.9 / 5
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Latest Reviews

★★★★★

“Speedy & Effective.”

Written on: 11/08/2014

We've been with Krystal for some time now & this latest contact made by us was asking for some amendments to our website, that Krystal also host. It was handled by our contact there, S.S., & was finished almost before I had put the phone down! This request for amendments was made just before the weekend & I had wrongly assumed the request wouldn't even be looked at before the Monday following the weekend, but, Come Monday morning, - The Job Was Done! Speedy & Effective. Thanks… Read Full Review

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★★★★★

“Incredible service at fantastic prices”

Written on: 31/07/2014 by flabman (1 review written)

Granted, I've only been with Krystal for a short few years, but just thought I'd say how utterly fab their service is! I couldn't be happier with Krystal as my webhost. I've been with a few other providers - some free, some definitely not free, and they beat the competition hands down. Changing over to them was pretty simple and easy - they were happy to walk me through anything I wasn't sure on regarding migration, and true to their claim of "not using technical jargon" (if you're not attuned… Read Full Review

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★★★★★

“The best hosting company you will ever deal with”

Written on: 21/07/2014 by closer (1 review written)

Title says it all - the guys at Krystal have helped me numerous times with fantastic support, they are simply the best server company I have ever dealt with! Constantly going above and beyond 'normal' server company responsibilities to help, and a level of service that is second to none. You won't regret going with these guys, trust me… Read Full Review

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★★★★★

“what a team”

Written on: 13/06/2014 by RTASC (1 review written)

wow what a team, I'm not good at producing web pages but with the right help and right price I did it. Krystal are the people you want to be with they made the whole web page building so easy, after I completed mine I fely like I had done 100s, they are so helpful and if you have any problems there turn around in helping is so quick, personally I wish all the other companies I deal with are like Kryatal ' perhaps taking a leaf or more out of there book. Please do not change your ways, if it… Read Full Review

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★★★★★

“Very good service”

Written on: 02/06/2014 by JimboJimboJimbo (1 review written)

The advisor was very helpful. The work he put into the setup of the website was personal in the best sense - he was aware of pitfalls and advised me, he proactively suggested best approaches, and wrote afterwards to make sure things were right. Also, the guidance I've seen on your website is pretty good, for example the page about accessing MySQL databases through an SSH tunnel. And while I'm there, the response times for reading and writing emails, and uploading and downloading web pages, is… Read Full Review

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★★★★★

“A hidden gem”

Written on: 18/05/2014 by Angrymoose (1 review written)

This is a great company! A little harder to find than your typical 1234.com or godaddy, but worth searching for. I've had nothing but friendly, professional service from them, and long may it continue. Fantastically priced too! Just goes to show it can be done… Read Full Review

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★★★★★

“Transfer of domain and hosting from a rival firm”

Written on: 07/05/2014 by Ian-Thomson (1 review written)

Krystal is a small team which provides a personal service. The advisers at Krystal went the extra mile to help me transfer my domain name and hosting across. They told me how to unblock the transfer at the other hosting service provider and gave me the service package that I was looking for. They made sure the transfer went smoothly… Read Full Review

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★★★★★

“Finally top notch hosting and support”

Written on: 17/04/2014 by gbrookes (1 review written)

I've had to change hosting companies twice in the last year down to poor customer service and overpricing. Finally when I found Krystal my problems were over....great support, honest pricing and a fun company to do business with. I'm looking forward to many happy years with Krystal in the future. Cheers, chaps… Read Full Review

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★★★★★

“Outstanding Customer Service”

Written on: 01/04/2014 by romeoandjuliet (1 review written)

I needed help migrating from another host and the guys were really helpful with the process and kept me up to date with the changes. The UK-based customer center also helped as I was able to clearly explain my questions and receive adequate answers. R… Read Full Review

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★★★★★

“Impressive”

Written on: 25/03/2014 by sech (1 review written)

I have been with Krystal since February 2009, and in that time I have not had one single cause for complaint. I find their web hosting services to be great value for money, but where they absolutely shine is the level of support they provide, which is both knowledgable and timely. Over the years there have been a fair few occasions when I needed their help, and they have never once failed me. Would I recommend them to a friend? Absolutely, without hesitation, have done so several times, and… Read Full Review

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★★★★★

“Krystal, Kents hiden gem.”

Written on: 20/03/2014 by PCRP (1 review written)

I think Ive put Krystal through some hoops & to be fair NO OTHER HOST has been so responsive not only answering my chat requests, but simply doing what they do to the best of their ability. I wasted 2 Years will another major player, & they continually held me & my company up. Through out today I have fired questions @ The Team & had INSTANT responses, giving clear, concise information. Even offering to do tasks for me. I Love Krystal, Come, Host in Kent… Read Full Review

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★★★★★

“My search for a hosting provider is finally over!”

Written on: 06/03/2014 by peterbroadbent (1 review written)

I've gone through a number of hosting providers, UK based, US based - starter accounts, business pro accounts etc. and have always come away finding I could not get a decent mix of services and support. Moved one of my sites over to Krystal after seeing the rave reviews, and all I can say is they certainly true. Over and above the usual services provided by any hosting provider a few things really shone: Full, automated daily backups - of the filesystem and databases, with 30days worth of… Read Full Review

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★★★★★

“Amazing services i have ever received”

Written on: 26/02/2014 by thinkflights (1 review written)

I am hosting a travel website with Krstal and found them amazing, quick response, always go extra mile to help customers and moreover the site is never down. Finally i find the best hosting, friendly and professional staff in UK, i tried the most expensive names.co.uk, cheaper one 123-reg, but krystal is not expensive yet faster and best professional services i got ever. give it a try and you will agree with me. Special thanks to Kris Hughes for is very professional support… Read Full Review

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★★★★★

“Awesome customer service and competitive prices”

Written on: 21/02/2014 by Emily_G (1 review written)

I've never actually reviewed anything online before but have had such awesome customer service this last week that I felt I should give them a glowing review as I'm actually that impressed. I originally moved to Krystal Hosting at the recommendation of a friend, and they were right. The UK landline phone lines may only be manned during office hours but emails and requests sent via the chat box at the bottom of their main site are dealt with very promptly. The staff are always helpful and… Read Full Review

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★★★★★

“Kiss no more frogs..”

Written on: 30/01/2014 by wired-circuit (1 review written)

I cannot speak highly enough about Krystal, their infrastructure is top, perfectly configured, fast, assessable and online in seconds (Domain Registration is your only bottleneck) and it doesn't end there, Support is completely unrivaled, tickets get answered perfectly and fast with technical explanation IF required. I have used tens of providers, both myself and when assisting clients, Krystal outperform all of them on all levels… Read Full Review

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★★★★★

“WordPress site migration: going the extra mile...”

Written on: 22/01/2014 by JamesW. (1 review written)

Thank you Krystal Hosting, and the advisor in particular, for yet more outstanding technical support and for going the extra mile. This relates to the purchase of a new hosting package for a WordPress site that was being migrated from another provider. I needed assistance with the migration - this was all done for me very promptly and out of hours. Everything seems to be working perfectly now. Much appreciated!… Read Full Review

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★★★★★

“Best customer support and experience ”

Written on: 16/01/2014 by NILPhotography (1 review written)

10/10 fast , friendly and informative great job keep it up you're the best support team I've encountered! If you have a problem they will do anything in their power to help you get back up and running as fast as possible. … Read Full Review

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★★★★★

“Fast hosting and good support ”

Written on: 16/01/2014 by JuliaJonesLtd (1 review written)

We are a North Wales based interior design and furniture store, a couple of years ago we decided that it was essential to set up an online shop to complement our bricks and motor store. Our website had been live for a couple of years when we began to experience some issues. We migrated hosts as we were experiencing terrible connection speeds and page load times on our old hosts servers. Since switching we have noticed a considerable increase in page load times, we have experienced no server… Read Full Review

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★★★★★

“Extraordinarily Brilliant – I’m a Customer for Life!”

Written on: 15/01/2014

Krystal was recommended to me by a friend and a few months with them, I can honestly I couldn’t agree more with my friend’s recommendation. I have been extremely happy with the customer service (it’s the best customer service I have ever witnessed!) and I would definitely recommend Krystal to anyone looking for web hosting. Joining Krystal was a very simple procedure; everything including SSL was setup in a matter of minutes, all thanks to their very helpful staff. After a few months… Read Full Review

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★★★★★

“Customer for Life”

Written on: 13/01/2014 by Adam-PossumIT (1 review written)

To whom it may concern, I never write testimonials for companies usually, frankly because I don't ordinarily have the time or inclination to do so, but in this case, with Krystal Hosting I'll make an exception! Why? Because over the last 5 years I've been using them, they have saved me from numerous headaches with clients, proved themselves to be absolute experts in their field, have a very friendly and down-to-earth human approach to customer service and utilise automation only where… Read Full Review

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