Written on: 26/04/2013 by nonotnow (1 review written)
The hosting is great can't fault it. All the reviews I have read about Krystal epitomize my own experience. My previous hosting provider was Namesco which I have been with for some years on there premium hosting package which I have always negotiated a more reasonable price for. I stayed with them for such a long time because of their excellent customer service. However, my renewal was due, I negotiated and agreed a price, great! didn't have my card at the time so couldn't pay, rang the back a few days later and they renageged on our agreement they wanted full price, well! if you have ever looked at their price for this, well! must be reserved for fools.Then began the search for another provider, after making lots of noise about leave I was subsequently bombarded with offers of discount at a level previously negotiated, bizarre and very uncharacteristic behavior from Namesco, alas the damage was done. Namesco if you are reading this BE AFRAID, BE VERY AFRAID. The short time I have been with Krystal, I have come to the conclusion that they do provide better customer service, quicker and better, quicker ticket and telephone response and all round just better. I didn't think that could be possible! Here's an analogy, Customer service: Krystal, top af the premiership. Namesco just about qualify for Europe. Value for money: Krystal, won the Premiership, European Cup and the Champions League. Namesco, wallowing in the Conference League.
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