Krystal Web Hosting - krystal.co.uk Reviews

★★★★★
5.0 / 5
115
97% of users recommend this
  • Value For Money

Description (provided by business)

Discover the gem of the web hosting industry! UK support, backups, email and more. Everything your site needs, included in the price. We support cPanel, Wordpress, Joomla, Drupal and Magento out of the box. Try us today risk free (we offer a 60 day money back guarantee) and experience the Krystal difference for yourself.
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Latest Reviews

★★★★★

“Just simply brilliant!”

Written on: 26/07/2015 by Jakayla76 (1 review written)

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Brilliant service and customer support. Genuinely could not be happier with a hosting company! The uptime is incredible which is managed by professionals. I would describe this to family and friends as just simply excellent. I also like how quick they respond to email… Read Full Review

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★★★★★

“A company that genuinely cares”

Written on: 26/07/2015 by Kennedyhq446 (1 review written)

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Honest, transparent and friendly. They're realists and acknowledge when things go wrong (which is rare) and most of the time, if not all the time, it's not their fault. They handled a recent attack on their servers extremely professionally with the utmost concern of our business and the situation was rectified very quickly. I only knew that there was a problem because they kept us informed, apologised for the situation which was out of their control and then sent an email to inform us that… Read Full Review

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★★★★★

“In the bad times...”

Written on: 24/07/2015 by john831 (2 reviews written)

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What do you want from your web hosting company? They should make sure they keep your site running, send accurate timely bills, answer the odd query, even pull out the odd stop now and then because you're not quite the expert everyone seems to think (only YOU know the truth). So what happens during a major problem? Well, Krystal users, we've just had one! Did you miss it? I did, and all thanks to their watching MY back. Brilliant Krystal!! Over the nearly 7 years I have been a customer they have… Read Full Review

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★★★★★

“Great service all round!”

Written on: 24/07/2015 by GillsMan7 (1 review written)

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Like another reviewer here, I was referred to Krystal by our web developer at the time. I had previously been with Fasthosts and before that 123reg for website hosting, and I have to say I'm absolutely delighted with the service offered by Krystal. The price is excellent, and the customer service is even better. I've had technical queries I had submitted via their help portal answered in minutes which is incredible considering the number of customers they have. I'd have absolutely no… Read Full Review

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★★★★★

“I heart Krystal! ”

Written on: 24/07/2015 by annacameron (1 review written)

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I was referred to Krystal by my web developers and am so pleased that I was. The whole team are incredibly professional, friendly and are always on hand for questions. Their response rate is extremely quick and they always explain things in easy to understand terms (perfect for someone who doesn't understand the ins and outs of that world!) I continue to be impressed by everyone who works there and can only imagine that they will continue to grow from strength to strength. Thank you Krystal!… Read Full Review

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★★★★★

“Don't waste your time with the BIG boys”

Written on: 24/07/2015 by pak77 (1 review written)

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I must admit I was one of the naive ones when I first started dabbling in websites and hosting. I used the BIG boys you see advertise, promising everything yet delivering nothing. I guess I came across Krystal because unlike I was led to believe by the other companies, I wanted a hosting company that had a data center actually in the UK. I wanted a company I could call and not just be able to contact via ticket submission. Most of all I wanted a company that would help my website and my… Read Full Review

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★★★★★

“4 years and counting for me.. ”

Written on: 23/07/2015 by Benjaminb78 (1 review written)

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We've been together for four years (maybe more) ..we don't talk much..but that is because nothing ever goes wrong. .but I know you're there when I need you.. Wish all my relationships were as good as the one I have with Krystal x… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 16/02/2015 by clairesham (1 review written)

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I am not 100 % knowledgeable with the way websites run, yet I am in charge of making sure the companies website is running correctly... after updating a certain programme the website was cleared and everything was deleted! I was panicking! I contacted Krystal and they did everything to reassure me that they will help and in 30 min the website was back up and running! They are brilliant! Great service and assistance! They replied in 5 minutes of my service request and sorted this mess up in 30… Read Full Review

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★★★★★

“Excellent Hosting”

Written on: 12/02/2015 by anthonyhopper (1 review written)

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I found Krystal a long time ago just by chance really, was shortly after they had moved their servers into the bunker and I started hosting with them, since that time I have had some issues with the site etc but all issues have been resolved quickly either by them or with just a short phone call to get them to look into the issue. They have gone above and beyond in almost all aspects having changed configs slightly on their servers at request. I work for a couple of other companies managing /… Read Full Review

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★★★★★

“Just fantastic!”

Written on: 11/02/2015 by Livia329 (2 reviews written)

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Krystal is made up of a small team but the customer service they provide can't be faulted. Their team members have a huge amount of knowledge and are always fast to respond and pleasant. Their hosting service is fast and reliable... unlike my previous providers!! I fully recommend them to all my clients and they offer a cracking deal to any charities out there. I'm REALLY glad I found this company in the minefield that is web hosting providers. They're definitely worth your hard earned… Read Full Review

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★★★★★

“Amazing service”

Written on: 10/02/2015 by Isaiast112 (1 review written)

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I always receive amazing service at Krystal… Read Full Review

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★★★★★

“Amazing service”

Written on: 10/02/2015 by Isaiast112 (1 review written)

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I always receive amazing service at Krystal… Read Full Review

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★★★★★

“Fantastic Job Krystal.”

Written on: 06/02/2015 by JoeDooley (1 review written)

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I wanted to change the hosting of my family's website and had Krystal hosting recommended to me, They did everything, the organizing and moving across of my website and information to their hosting for me, a very smooth move, also giving me more gigabit space. The staff where professional and very efficient at what they where doing. Thanks again Krystal Web Hosting… Read Full Review

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★★★★★

“First Class Service”

Written on: 04/02/2015 by SteveOwst (2 reviews written)

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I have been with Krystal now for 10 years. I have watched it grow in all sorts of ways. But from day 1 to now their service and help and support has always been first class. Nothing has ever been too much trouble. They have always been friendly and very helpful. Any issue I have had has always been dealt with in a speedy and efficient manner. I would have no hesitation whatsoever in recommending Krystal to anyone requiring any type of hosting service. Keep up the great work guys :)… Read Full Review

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★★★★★

“Fantastic service”

Written on: 17/12/2014 by mog13 (1 review written)

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Was so fed up with hosting services and Krystal have been a breath of fresh air. The few times i've needed to get in contact have been due to my ignorance or incompetence and they were still happy to help and quickly fixed my problem! Its a shame they cant/wont register anythign but UK websites but everythign they do offer seemed to be top notch… Read Full Review

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★★★★★

“By Far the Best UK Hosting Company!”

Written on: 15/12/2014 by BAMWebSolutions (1 review written)

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Krystal are amazing and always on hand to help. As a reseller I currently have around 20-30 websites with them. Seriously they set the standards in hosting and support! Thank You! - HIGHLY RECOMMENDED!… Read Full Review

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★★★★★

“Finally a U.K host I can trust with my site!”

Written on: 23/10/2014 by slinger55 (1 review written)

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What can I say, if you have been looking for a U.K host which have incredible customer service look no further. I have had a lot of trouble finding a U.K based host which could cope with my site which was growing rapidly. For 11.99 a month I get a host who I can e-mail or call whenever I have a problem. When one of our articles got posted on Reddit, the site was getting a huge amount of requests a second bringing it offline. After contacting Krystal, they increased resources on the server and… Read Full Review

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★★★★★

“Speedy & Effective.”

Written on: 11/08/2014

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We've been with Krystal for some time now & this latest contact made by us was asking for some amendments to our website, that Krystal also host. It was handled by our contact there, S.S., & was finished almost before I had put the phone down! This request for amendments was made just before the weekend & I had wrongly assumed the request wouldn't even be looked at before the Monday following the weekend, but, Come Monday morning, - The Job Was Done! Speedy & Effective. Thanks… Read Full Review

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★★★★★

“Incredible service at fantastic prices”

Written on: 31/07/2014 by flabman (1 review written)

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Granted, I've only been with Krystal for a short few years, but just thought I'd say how utterly fab their service is! I couldn't be happier with Krystal as my webhost. I've been with a few other providers - some free, some definitely not free, and they beat the competition hands down. Changing over to them was pretty simple and easy - they were happy to walk me through anything I wasn't sure on regarding migration, and true to their claim of "not using technical jargon" (if you're not attuned… Read Full Review

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★★★★★

“The best hosting company you will ever deal with”

Written on: 21/07/2014 by closer (1 review written)

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Title says it all - the guys at Krystal have helped me numerous times with fantastic support, they are simply the best server company I have ever dealt with! Constantly going above and beyond 'normal' server company responsibilities to help, and a level of service that is second to none. You won't regret going with these guys, trust me… Read Full Review

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